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<div class="bvseo-question-answer" data-questionid="4339813">
<h2 class="bvseo-question">
why is my coffee maker not brewing all the water in the reservoir
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<div class="bvseo-author">Asked by: evieann</div>
<div class="bvseo-answer" data-answerid="3182941">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: - Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. - Insert the filter basket correctly. - Place the decanter correctly. - Add the desired amount of coffee. - Also, try cleaning the coffee maker with a vinegar solution if it hasn't been cleaned recently. Your Mr. Coffee&reg; 12-Cup Coffeemaker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-19</div>
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<div class="bvseo-question-answer" data-questionid="4337462">
<h2 class="bvseo-question">
Why does it leave water in filter and not make it all sometimes
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<div class="bvseo-author">Asked by: Jrak</div>
<div class="bvseo-answer" data-answerid="3181902">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about&nbsp;the Mr. Coffee&reg; 12-Cup Coffeemaker into why it leaves water in the filter.&nbsp;We will be more than happy to assist you. The probable reason is the coffee grounds you are using. If you are using fine grinds, you may try switching it to coarse. Hope it helps. Have a&nbsp;great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-15</div>
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<div class="bvseo-question-answer" data-questionid="4334138">
<h2 class="bvseo-question">
why does the water leak out of the bottom before brewing starts?
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<div class="bvseo-author">Asked by: Grayj</div>
<div class="bvseo-answer" data-answerid="3180167">
Thanks for contacting Mr. Coffee&reg;. We are sorry to hear that your coffee maker is leaking at the bottom. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check the hose in the reservoir, make sure it is snug on connection. Also, check the filter basket for any drips down the back of the basket onto the trip arm and warming plate. Ensure to use medium grounds and make sure that the water is not exceeding the max line in the water reservoir. Lastly, please run a cleaning cycle into it if the machine hasn't been cleaned recently. Your Mr. Coffee&reg; 12-Cup Coffeemaker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below in order to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-11</div>
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<div class="bvseo-question-answer" data-questionid="4311430">
<h2 class="bvseo-question">
Where can I find filters for this model?
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<div class="bvseo-author">Asked by: hiyaall</div>
<div class="bvseo-answer" data-answerid="3166145">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. A 10-12 cup basket-style paper filter is available at most grocery stores. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, and The Home Depot. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-01</div>
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<div class="bvseo-question-answer" data-questionid="4306663">
<h2 class="bvseo-question">
How are you supposed to know how much water to use to make 4 cups. The water window starts at 6 cups.
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<div class="bvseo-author">Asked by: Luara</div>
<div class="bvseo-answer" data-answerid="3163884">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. You may fill the carafe with fresh cold water to the desired level. 1 Mr. Coffee&reg; cup is equivalent to 5 fluid ounces. Then, pour it into the water reservoir. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-25</div>
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<div class="bvseo-question-answer" data-questionid="4297671">
<h2 class="bvseo-question">
order online Mr. Coffee&reg; 12-Cup Coffeemaker grab a cup
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<div class="bvseo-author">Asked by: freds</div>
<div class="bvseo-answer" data-answerid="3158392">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. We got your concern and we would love to help you with it. However, please be advised that our website is no longer accepting orders. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Mr. Coffee&reg; products. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, and The Home Depot. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact Us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-10</div>
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<div class="bvseo-question-answer" data-questionid="4292808">
<h2 class="bvseo-question">
Do I need to purchase coffee filters or do I just use the brew bakskt
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<div class="bvseo-author">Asked by: Bob27827728483</div>
<div class="bvseo-answer" data-answerid="3154926">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to answer your inquiry. Yes, please insert and line the brew basket with a standard basket-style paper filter (sold separately) or reusable filter. Paper Filters: To achieve a smoother, less bitter cup of coffee, use a paper filter. It will be most effective in trapping bitter sediments. Reusable Filters: For a more robust and full taste, use a reusable filter. It will allow the coffee&rsquo;s full flavor to fill your cup. Reusable filters have tiny holes that allow rich coffee oils to brew through. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-29</div>
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<div class="bvseo-question-answer" data-questionid="4290075">
<h2 class="bvseo-question">
I literally purchased this coffee maker yesterday. I ran 3 pots of water through it prior to using. After the third pot I emptied the pot and went to dry it off the pot just cracked.
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<div class="bvseo-author">Asked by: Fbi3121</div>
<div class="bvseo-answer" data-answerid="3153567">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that the carafe of your coffee maker cracked while running 3 pots of water through it prior using. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your coffee maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your coffee maker has a 1-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-06-26</div>
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