<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="4204857">
<h2 class="bvseo-question">
I just unwrapped my new Mr Coffee Maker &amp; I noticed 3 white dots about 1/8&quot; on the heat plate. I thought it was dust so I wiped with a damp dish cloth. They do not wipe away. I'm afraid this may lead to peeling corrosion on heat plate. I can take pics
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Rennie</div>
<div class="bvseo-answer" data-answerid="3101722">
Thank you for reaching out to Mr. Coffee&reg;. e appreciate the opportunity to respond to your inquiry about the coffee maker. We will be more than happy to assist you. We want to let you know that in the event that the coffee maker warming plate will peel off then you can contact us directly for warranty since the unit has a 1 year limited warranty. For now, as long as the coffee maker works properly then you should be fine. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-02</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4202635">
<h2 class="bvseo-question">
How much vinegar do I use to clean out lime deposits?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: SQUINT</div>
<div class="bvseo-answer" data-answerid="3099970">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your interest with our product. We understand that you are inquiring how much vinegar do you need to use to decalcify the Mr. Coffee&reg; 12-Cup Coffeemaker. We're happy to assist you. Please be advised that you can use 4 cups or 20 fl. oz. / 592ml of undiluted, white household vinegar to decalcify your coffee maker. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-30</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4194870">
<h2 class="bvseo-question">
My coffee pot turns on, and the heating plate gets hot, but no water is being used.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Steveygirl</div>
<div class="bvseo-answer" data-answerid="3095221">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: - Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. - Insert the filter basket correctly. - Place the decanter correctly. - Add the desired amount of coffee. - Also, try cleaning the coffee maker with a vinegar solution if it hasn't been cleaned recently. Your coffee maker has a 1-year limited warranty. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4193421">
<h2 class="bvseo-question">
is this coffee maker free of BPA and other harmful chemicals in the plastic?&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: benedict garz</div>
<div class="bvseo-answer" data-answerid="3094337">
Thank you for contacting Mr. Coffee. We appreciate your interest in our products and we are glad to assist you with your inquiry with the coffee maker if this is BPA-free. All food contact parts are BPA-free and tested to meet FDA requirements. Rest assured that this coffee maker is safe to use. We hope this information is useful. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-16</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4189424">
<h2 class="bvseo-question">
i have a Mr. Coffee model BVMC - SC12BL1-2 and the spring-loaded piece at the bottom of the brew basket popped off. searched the web for replacement part or replacement basket for this model to no avail.Any suggestions forreplacement.Piece or whole basket
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: RobRy</div>
<div class="bvseo-answer" data-answerid="3092033">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The part number of the replacement brew basket for model BVMC-SC12BL1-2 is 189613000000. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-10</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4183231">
<h2 class="bvseo-question">
Where can I buy a 12 cup decanter?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: 12 cup decanter</div>
<div class="bvseo-answer" data-answerid="3088469">
Thank you for reaching out to Mr. Coffee&reg;. We understand that you are inquiring where you can purchase the glass carafe for your coffee maker. As we look for new ways to bring our products directly to you, we rely on our retail partners to bring you the best of Mr. Coffee&reg; products. You can visit the websites and click on the option to find it online or find the retailers and product availability nearest you. Prices may vary depending on the retail store. The part number is 2104489 - MRC NEW DESIGN 12 CUP CARAFE Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. If you need further assistance, please contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-02</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4180951">
<h2 class="bvseo-question">
I have a Mr coffe machine I put it on the blue light comes on but it doesn't brew it has a delay button but I have no idea what that is&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Tina125</div>
<div class="bvseo-answer" data-answerid="3087447">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or because the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: - Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. - Insert the filter basket correctly. - Place the decanter correctly. - Add the desired amount of coffee. - Also, try cleaning the coffee maker with a vinegar solution if it hasn't been cleaned recently. Your Mr. Coffee&reg; 12-Cup Coffeemaker has a 1-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-29</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4179269">
<h2 class="bvseo-question">
It takes 20-25 minutes to perk 6 cup of water into 4 cups of coffee?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: jskarin18</div>
<div class="bvseo-answer" data-answerid="3086380">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker takes 20-25 minutes to perk 6 cups of water into 4 cups of coffee. That is certainly not the experience we want you to have. No worries, we are here to help. A coffeemaker will experience slow brewing if not properly cleaned. It is recommended to clean the coffeemaker after 40 brews for hard water use and 80 brews for soft water use. To decalcify your Mr. Coffee&reg; SC12 Series Coffeemaker, please follow the instructions below: Minerals (calcium/limestone) found in water will leave deposits in your coffeemaker and affect its performance. It&rsquo;s recommended that you regularly remove these deposits using vinegar. 1. Remove the water filtration system from the coffeemaker. 2. Prepare 4 cups or 20 fl. oz. / 592ml of undiluted, white household vinegar. Pour the vinegar into the water reservoir. 3. Place an empty 10-12 cup basket-style paper filter or Mr. Coffee&reg; reusable filter into the brew basket and close the coffeemaker&rsquo;s lid. 4. Place the empty carafe back in the unit, centered on the warming plate. 5. Brew prepared cleaning solution through the coffeemaker. 6. Discard the cleaning solution and rinse the carafe thoroughly with clean water. 7. Fill the water reservoir with 12 cups of clean, fresh water. 8. Place the empty carafe back on the coffeemaker, centered on the warming plate. 9. Remove and discard the paper filter used during the cleaning cycle. If a Mr. Coffee&reg; reusable filter was used during cleaning, remove it and rinse it thoroughly before replacing it in the brew basket. 10. Turn the switch to ON and allow the full brew cycle to complete, rinsing the coffeemaker with hot water. 11. Discard the water and rinse the carafe thoroughly with clean water. 12. Repeat steps 8 through 11 one more time, to ensure it is fully rinsed. Your coffeemaker is now clean and ready to brew the next pot of delicious, hot coffee! Your Mr. Coffee&reg; 12-Cup Coffeemaker has a 1-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-01</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/coffee-makers/10-cup-coffee-makers/mr.-coffee-12-cup-coffeemaker/SP_288109.html?bvrrp=Main_Site-en_US/questions/product/2/SP_288109.htm">Mr. Coffee 12 Cup Coffee Maker | Easy Switch with Auto-Pause, Black Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2023, m_2, d_3, h_21CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_18</li>
<li data-bvseo="cf">loc_en_US, sid_SP_288109, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>