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<h2 class="bvseo-question">
What is the difference between carafe replacement part number PLD12-RB and PLD12-NP? Are they interchangeable to use on this particular model of Mr. Coffee maker? I just bought the latter replacement carafe and then my coffee maker quit working.
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<div class="bvseo-author">Asked by: Babrow</div>
<div class="bvseo-answer" data-answerid="3119348">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the coffee maker not working. We will be glad to check for options to see how we can help you. The carafe PLD12-RB and PLD12-NP are the same and interchangeable. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet - Run a cleaning cycle If the above resolution will not work, please contact us directly since the coffee maker has 1 year warranty. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-21</div>
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<div class="bvseo-question-answer" data-questionid="4219982">
<h2 class="bvseo-question">
Is there a way to turn off the beeping at the end of the brewing cycle? It&rsquo;s waking my family up at 4am when I&rsquo;m getting ready for work.
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<div class="bvseo-author">Asked by: Ginabobina</div>
<div class="bvseo-answer" data-answerid="3111274">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please know that the beeping feature does not have a control that will stop the beeping or lower the volume of the noise/beep. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-28</div>
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<div class="bvseo-question-answer" data-questionid="4200381">
<h2 class="bvseo-question">
Is this item UL Listed?
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<div class="bvseo-author">Asked by: haione</div>
<div class="bvseo-answer" data-answerid="3098952">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if the coffee maker is UL listed. All of our products including this Mr. Coffee&reg; 12-Cup Programmable Coffee Maker with Strong Brew Selector are UL or ETL listed. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-27</div>
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<div class="bvseo-question-answer" data-questionid="4195632">
<h2 class="bvseo-question">
Can I buy a replacement carafe for this coffee maker?
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<div class="bvseo-author">Asked by: Latt0054</div>
<div class="bvseo-answer" data-answerid="3096081">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The part number of the replacement carafe for this Mr. Coffee&reg; 12-Cup Programmable Coffee Maker is PLD12-RB. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-19</div>
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<div class="bvseo-question-answer" data-questionid="4188481">
<h2 class="bvseo-question">
My son bought yhia for me as a Christmas gift. The basket continues to overfill dumping grounds into the pot. I have checked the basket positioning and it is fine. The flow of coffee coming from the basket to the pot is extremly slow.
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<div class="bvseo-author">Asked by: Jlschafer</div>
<div class="bvseo-answer" data-answerid="3091915">
Thanks for contacting Mr. Coffee&reg;. We are sorry to hear that your Mr. Coffee&reg; 12-Cup Programmable Coffee Maker with Strong Brew Selector is overflowing. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check if the filter basket is inserted correctly and the carafe is properly placed on the warming plate. Also, try using a standard coffee grounds and avoid overfilling the coffee basket. Lastly, make sure not to remove the carafe from the warming plate for more than 30 seconds while brewing. Your coffee maker has a 1-year limited warranty. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-10</div>
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<div class="bvseo-question-answer" data-questionid="4156971">
<h2 class="bvseo-question">
My coffee is coming out bitter and burnt. I have cleaned the unit, used different grinds, filtered water, changed every variable. It is brewing too hot an burning every time. It's brand new, just opened it last month.
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<div class="bvseo-author">Asked by: DeborahAC</div>
<div class="bvseo-answer" data-answerid="3070223">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that the coffee is coming out bitter and burnt. That is certainly not the experience we want you to have. No worries, we are here to help. A burnt-tasting coffee normally occurs if the beans are over roasted, or if you overcook the coffee. It can also occur if you brew your coffee with too-hot water for too long. Your coffee grind might also be either too fine or you are overfilling the basket and tamping the coffee too much. To remedy a burnt-tasting coffee, use a slightly coarse coffee grind. This will help the water to seep through the grind more evenly without too much resistance, and it won&rsquo;t overcook the coffee. If you need further assistance, please contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-12</div>
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<div class="bvseo-question-answer" data-questionid="4089270">
<h2 class="bvseo-question">
coffee maker ready to make coffee; water filled, coffee in filter, pot in place. All I get is three beeps and no coffee. I've tried readjusting the pot, the filter and unplugging it; still no coffee. Worked fine for a couple of days, now nothing.
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<div class="bvseo-author">Asked by: Linda lo b</div>
<div class="bvseo-answer" data-answerid="3025200">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: - Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. - Insert the filter basket correctly. - Place the decanter correctly. - Add the desired amount of coffee. - Also, try cleaning the coffee maker with a vinegar solution if it hasn't been cleaned recently. Your coffee maker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact Us&quot; link provided below to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-12</div>
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<div class="bvseo-question-answer" data-questionid="3973873">
<h2 class="bvseo-question">
why does my coffee maker beep while brewing and now it will not brew?
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<div class="bvseo-author">Asked by: Cheris coffee pot</div>
<div class="bvseo-answer" data-answerid="2954196">
Thank you for contacting the MrCoffee&reg; brand. We are sorry to hear about your experience with the coffee maker, that is not the experience that we want you to have. We will be more than happy to assist you. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 3-5 minutes. You may also check the troubleshooting steps below: - Plug to a different wall outlet - Insert Filter basket correctly - Place the decanter correctly - Add the desired amount of coffee - Clean the coffee maker with vinegar Your coffee maker has a 1 year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-09</div>
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