Mr. Coffee® Optimal Brew™ 10-Cup Programmable Coffee Maker with Thermal Carafe

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4552189"> <h2 class="bvseo-question"> Do I remove the lid on the stainless steel carafe for cleaning? It doesn&amp;rsquo;t want to pop off for twist off and I don&amp;rsquo;t want to apply pressure and break it. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Bonk</div> <div class="bvseo-answer" data-answerid="3310007"> Hello Bonk! &#10;Thank you for your question! The lid on the stainless steel carafe is designed to stay in place for optimal heat retention, so it does not twist off. To clean it, you can rinse the carafe thoroughly with the lid on, or use a bottle brush to clean inside. Be careful not to apply too much pressure to avoid damaging it. If you have further questions, feel free to reach out!&#10;Have a great day! &#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-10-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4552602"> <h2 class="bvseo-question"> Why is my coffee maker only making half pots </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Til4</div> <div class="bvseo-answer" data-answerid="3309867"> Hello. We&#39;re sorry to hear about the issue with your coffee maker. If it&#39;s only brewing half pots, there could be a clog or buildup in the water reservoir or tubing. We recommend running a cleaning cycle to help clear any blockages. You can find detailed cleaning instructions in your product manual. If the problem persists, please reach out to us directly via our Mr. Coffee &amp;quot;Contact Us&amp;rdquo; https://www.mrcoffee.com/support/contact-us for further assistance.&#10;&#10;Thank you,&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-10-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4549793"> <h2 class="bvseo-question"> can I replace this Caraf with a glass since the caraf has a stain that cannot be removed </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: marty2200</div> <div class="bvseo-answer" data-answerid="3308102"> Hello Marty. We understand your concern regarding the stained carafe. The Mr. Coffee&amp;reg; Optimal Brew&amp;trade; 10-Cup Programmable Coffee Maker with Thermal Carafe is designed specifically to work with the included thermal carafe for optimal performance and temperature retention. Replacing it with a glass carafe may affect the brewing process and is not recommended. If the stain is persistent, you may want to consider purchasing a replacement thermal carafe to maintain the best brewing experience. If you require further assistance, please feel free to let us know via our Mr. Coffee &amp;quot;Contact Us&amp;rdquo; https://www.mrcoffee.com/support/contact-us website and we will be happy to assist you. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10;&#10;Thank you!&#10;&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-10-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4548756"> <h2 class="bvseo-question"> What reusable or permanent coffee filter can be used in the 10 cup optimal brew </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Meste</div> <div class="bvseo-answer" data-answerid="3307657"> Hello. Thank you for reaching out to us.&#10; &#10;This Coffee Maker works with the Gold Tone Permanent Filter. The filters and all replacement parts can be found at our retailers&#39;: https://www.mrcoffee.com/e-replacement-parts.html. &#10; &#10;If you have any more questions, please do not hesitate to reach out. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;Mr. Coffee&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4547334"> <h2 class="bvseo-question"> My Coffee maker is not brewing </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JosieG</div> <div class="bvseo-answer" data-answerid="3306717"> Hello Josie,&#10;Your contact with Mr. Coffee is appreciated. We sincerely apologize for the challenges you encountered. We understand the frustration this may have caused. Please don&#39;t hesitate to contact us at 1-800-672-6333 or reach out to us via https://www.mrcoffee.com/support/contact-us We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Our team is dedicated to providing assistance and resolving any issues you may have. Your satisfaction is our priority, and we are here to help in any way we can.&#10;Have a good day,&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4544235"> <h2 class="bvseo-question"> How long should it take for the coffee or cleaner to drip out of the filter? Mine seems to have a lot of liquid still in the filter, doesn&#39;t matter if it is coffee or the cleaner. Everything is placed as it should be. Does my maker have dementia? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: sparkee</div> <div class="bvseo-answer" data-answerid="3306121"> Hello. Thank you for reaching out to us.&#10;&#10;We sincerely apologize for the inconvenience caused. This may be due to a few factors:&#10;&#10;Clogged Filter: If you are using a reusable filter, it might be clogged with coffee oils or grounds. Try cleaning it thoroughly.&#10;&#10;Coffee Grounds: If the coffee grounds are too fine or there are too many, it can lead to slower pouring. Ensure you&amp;rsquo;re using the right grind size and amount.&#10;&#10;Temperature: If the coffee has cooled too much, it might flow more slowly. Try brewing with hotter water.&#10;&#10;Carafe Design: The thermal carafe design can sometimes cause a slower pour, especially if the spout is small or if the lid is not opened fully.&#10;&#10;Air Blockage: Make sure the carafe&#39;s lid is vented properly to allow air to escape while pouring.&#10;&#10;If the issue persists , we kindly ask you to reach out to us directly so that we can assist you further. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;Mr. Coffee&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4544330"> <h2 class="bvseo-question"> What to do with the cap that fits on top of the twist off apparatus on top of thermal carafe?&#10;It does not seem to serve a useful purpose? It falls off easily! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pattycake7</div> <div class="bvseo-answer" data-answerid="3306095"> Hello!&#10;&#10;In order to determine and be sure, we would like to kindly ask you to contact us directly, with a picture of the said part.&#10;&#10;Thank you!&#10;&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4544318"> <h2 class="bvseo-question"> Why does the coffee pour so slowly out of the carafe? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pattycake7</div> <div class="bvseo-answer" data-answerid="3304592"> Hello, thank you for your question.&#10;&#10;If the coffee is pouring slowly out of the carafe on your Mr. Coffee&amp;reg; Optimal Brew&amp;trade; 10-Cup Programmable Coffee Maker, it could be due to a few factors:&#10;&#10;Clogged Filter: If you are using a reusable filter, it might be clogged with coffee oils or grounds. Try cleaning it thoroughly.&#10;&#10;Coffee Grounds: If the coffee grounds are too fine or there are too many, it can lead to slower pouring. Ensure you&amp;rsquo;re using the right grind size and amount.&#10;&#10;Temperature: If the coffee has cooled too much, it might flow more slowly. Try brewing with hotter water.&#10;&#10;Carafe Design: The thermal carafe design can sometimes cause a slower pour, especially if the spout is small or if the lid is not opened fully.&#10;&#10;Air Blockage: Make sure the carafe&#39;s lid is vented properly to allow air to escape while pouring.&#10;&#10;If these suggestions don&amp;rsquo;t help, please contact us via our official &amp;quot;Contact Us&amp;quot; page: https://www.mrcoffee.com/support/contact-us. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time and we will be happy to assist you.&#10;&#10;Thank you and please stay safe!&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-19</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/coffee-makers/10-cup-coffee-makers/mr.-coffee-optimal-brew-10-cup-programmable-coffee-maker-with-thermal-carafe/SP_339518.html?bvrrp=Main_Site-en_US/questions/product/2/SP_339518.htm">Mr. Coffee&reg; Optimal Brew&trade; 10-Cup Programmable Coffee Maker with Thermal Carafe Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2024, m_10, d_11, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_1011</li> <li data-bvseo="cf">loc_en_US, sid_SP_339518, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>