Mr. Coffee®12-Cup Programmable Coffeemaker with Rapid Brew System

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4335229"> <h2 class="bvseo-question"> After one month&amp;rsquo;s use, a plastic piece broke off of the brew basket. Now, the coffee maker will not work. It seems to brew, but nothing comes out. It needs a new basket and I can&amp;rsquo;t find a replacement. It should have lasted longer! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DDee</div> <div class="bvseo-answer" data-answerid="3180114"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the plastic piece on the brew basket of your coffee maker broke off. We will be glad to check for options to see how we can help you further.&#13;&#10;&#13;&#10;As we want to hear more context of what happened to your coffee maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. &#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System has a 1-year limited warranty. Have a great day! <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-09-11</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4328413"> <h2 class="bvseo-question"> We had water overflowing and coffee grounds getting into the coffee. We switched to the Bunn coffee filters that &amp;lsquo;tower above the rest&amp;rsquo;, since Bunn is also rapid brew. The filters cover the whole basket. Problem solved! Perfect coffee for 3 months now </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ruthye</div> <div class="bvseo-answer" data-answerid="3176793"> Thanks for contacting Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is overflowing and there are coffee grounds in the brewed coffee. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check if the filter basket is inserted correctly and the carafe is properly placed on the warming plate. Also, try using a standard coffee grounds and avoid overfilling the coffee basket. Lastly, make sure not to remove the carafe from the warming plate for more than 30 seconds while brewing.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below in order to help you get to the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-08-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4325133"> <h2 class="bvseo-question"> Still flashing 12:00, can not set clock to start set up, pressed hour and minute button to set clock and just keep getting 12:00 flashing, no buttons do anything. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: zimmie</div> <div class="bvseo-answer" data-answerid="3174452"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. To set the clock:&#13;&#10;&#13;&#10;1. Plug the power cord into a standard electrical outlet. The clock will flash on the control panel to indicate that the time has not been set yet.&#13;&#10;2. Press and hold the hour and minute buttons until you reach the current time. The AM or PM indicator will light at the left of the display. The clock is now set!&#13;&#10;Note: Pressing the Brew Now/Off or Clean buttons before setting the clock will cause the clock to start keeping time from 12:00 a.m. You must set the clock if you want to use the Delay Brew feature.&#13;&#10;&#13;&#10;If you need further assistance, please contact us directly. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-08-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4325067"> <h2 class="bvseo-question"> just purchased this maker and when I go to set the clock, all it does is flash 12:oo, no buttons work to set time or brew </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: zimmie</div> <div class="bvseo-answer" data-answerid="3174045"> Thank you for reaching out to Mr. Coffee&amp;reg;. We appreciate the opportunity to respond to your inquiry about the coffee maker setting up the clock. We will be more than happy to assist you.&#13;&#10;&#13;&#10;SETTING THE CLOCK AND&#13;&#10;DELAY BREW TIME!&#13;&#10;To Set the Clock:&#13;&#10;1. Plug the power cord into a&#13;&#10;standard electrical outlet. The&#13;&#10;clock will flash on the control panel to indicate that the&#13;&#10;time has not been set yet.&#13;&#10;To check the programmed time, push the SET DELAY button.&#13;&#10;The display will show the time you have programmed the&#13;&#10;coffee to brew. If you press the SET DELAY button again or&#13;&#10;wait a few seconds, the display will switch back.&#13;&#10;&#13;&#10;Thank you and I hope you enjoy the rest of your day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-08-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4294103"> <h2 class="bvseo-question"> The warming plate makes our coffee too hot. This is a recent development. When we first bought the unit the coffee temperature was at a more moderate temperature. Is there a way to adjust it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: John1954</div> <div class="bvseo-answer" data-answerid="3156008"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our products and we are glad to assist you with your inquiry. We regret to inform you that the Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker doesn&#39;t have an adjustable warming plate. Please be advised that our automatic drip coffeemaker coffee temperature spec is 170-195 degrees Fahrenheit in the carafe right after brew.&#13;&#10;&#13;&#10;For warranty claims, take note that your coffee maker has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-07-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4290736"> <h2 class="bvseo-question"> I&amp;rsquo;m trying to find the round coffee filter that sits on top of the coffee why don&amp;rsquo;t you carry it and were can I get it </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kim m s</div> <div class="bvseo-answer" data-answerid="3153720"> Thank you for reaching out to Mr. Coffee&amp;reg;. We appreciate the opportunity to respond to your inquiry about the water filter part needed. We will be more than happy to assist you.&#13;&#10;&#13;&#10;Please contact us directly to check our resources and where you can probably get it. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-06-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4285729"> <h2 class="bvseo-question"> My coffee is sitting in basket fill with water and dripping slow, is that what it&#39;s suppose to do </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Rose Bud</div> <div class="bvseo-answer" data-answerid="3150901"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the basket is filled with water and dripping slowly. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check if the filter basket is inserted correctly and the carafe is properly placed on the warming plate. Also, try using standard coffee grounds and avoid overfilling the coffee basket.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-06-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4282352"> <h2 class="bvseo-question"> When I start brewing coffee, the coffee filter fills up with hot water and overflows past the paper filter, allowing the coffee grounds into the carafe. What can I do to address this? Also, the manual says something about a permanent nylon filter? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Concerned TX User</div> <div class="bvseo-answer" data-answerid="3149267"> Thanks for contacting Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is overflowing. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check if the filter basket is inserted correctly and the carafe is properly placed on the warming plate. Also, try using a standard coffee grounds and avoid overfilling the coffee basket. Lastly, make sure not to remove the carafe from the warming plate for more than 30 seconds while brewing.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below in order to help you get to the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-06-12</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/coffee-makers/10-cup-coffee-makers/mr.-coffee12-cup-programmable-coffeemaker-with-rapid-brew-system/SP_338685.html?bvrrp=Main_Site-en_US/questions/product/2/SP_338685.htm">Mr. Coffee&reg;12-Cup Programmable Coffeemaker with Rapid Brew System Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_9, d_28, h_3CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_38</li> <li data-bvseo="cf">loc_en_US, sid_SP_338685, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>