Mr. Coffee®12-Cup Programmable Coffeemaker with Rapid Brew System

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4283397"> <h2 class="bvseo-question"> The ISD13-RB replacement carafe does not fit my 12 cup BVMC JPX-37 coffee maker. Is there a different part # for this model coffee maker. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JohnC46</div> <div class="bvseo-answer" data-answerid="3149248"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry if the ISD13-RB is compatible with your BVMC-JPX37-R coffee maker. Please be advised that this carafe is comparable with your coffee maker. The carafe can be purchased at any of our retail partners and prices may vary depending on the retail store.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-06-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4279130"> <h2 class="bvseo-question"> Is there a replacement pot for this model? JPX37-R. I looked on your site, but it shows only one pot available and it was a 14 cup, not a 12 </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: The Bosses Camp</div> <div class="bvseo-answer" data-answerid="3146809"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the replacement carafe for your coffee maker. The carafe can be purchased at any of our retail partners and prices may vary depending on the retail store. The part number is ISD13-RB.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-06-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4276888"> <h2 class="bvseo-question"> can you turn off or change the length of time of the auto shut-off? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: sluvbug</div> <div class="bvseo-answer" data-answerid="3145934"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. This Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker has a two-hour auto shut-off and you cannot turn off or change the length of time of the auto shut-off. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-06-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4258924"> <h2 class="bvseo-question"> The cleaning light will not turn off, I have redid the cleaning progress three time and it will not turn off </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Shirl 57</div> <div class="bvseo-answer" data-answerid="3135262"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the cleaning light will not turn off. That is certainly not the experience we want you to have. No worries, we are here to help. If the cleaning light continues to blink after cleaning the coffee brewer, try unplugging the unit for 30 seconds and then plugging it back in. If this does not solve the problem, try cleaning the unit again.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If the problem persists, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-05-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4259044"> <h2 class="bvseo-question"> The cleaning light will not shut off </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Shirl57</div> <div class="bvseo-answer" data-answerid="3135260"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the cleaning light will not shut off. That is certainly not the experience we want you to have. No worries, we are here to help. If the cleaning light continues to blink after cleaning the coffee brewer, try unplugging the unit for 30 seconds and then plugging it back in. If this does not solve the problem, try cleaning the unit again.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If the problem persists, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-05-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4252502"> <h2 class="bvseo-question"> How can I turn off the beeping noise </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: TimP</div> <div class="bvseo-answer" data-answerid="3131043"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our products and we are glad to answer your inquiry on how to turn off the beeping noise for your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System. Please be advised that you cannot disable the beeping sound for this coffee maker as this will serve as a signal to let you know that the coffee is ready. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-04-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4252339"> <h2 class="bvseo-question"> When I push the brew button, the coffee maker beeps, but will not brew coffee. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Bat Cofffee</div> <div class="bvseo-answer" data-answerid="3131026"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: &#13;&#10;&#13;&#10;- Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker&#39;s performance.&#13;&#10;- Insert the filter basket correctly.&#13;&#10;- Place the decanter correctly.&#13;&#10;- Add the desired amount of coffee.&#13;&#10;- Also, try cleaning the coffee maker with a vinegar solution if it hasn&#39;t been cleaned recently.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-04-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4244854"> <h2 class="bvseo-question"> I bumped my coffee pot (carafe) and it cracked. Where can I buy a replacement? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: LMcDonald</div> <div class="bvseo-answer" data-answerid="3126262"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the carafe for your coffee maker. The carafe can be purchased at any of our retail partners and prices may vary depending on the retail store. The part number is ISD13RB.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-06-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4239409"> <h2 class="bvseo-question"> Is the decanter dishwasher safe </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ging</div> <div class="bvseo-answer" data-answerid="3122709"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Yes, the dishwasher top rack safe parts are the glass decanter and lid, filter basket, and permanent filter. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-03-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4221400"> <h2 class="bvseo-question"> How do you attach the filter where does the filter go? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Zelie</div> <div class="bvseo-answer" data-answerid="3111536"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. To use the water filtration system in your Mr. Coffee&amp;reg; Coffeemaker, please follow these steps:&#13;&#10;1. Align the red indicator on the frame to the letter that corresponds with the month that you are using the disk for the first time. This serves to remind you to change the disk every month (approx. 30 brewing cycles). To change the disk, remove the used disk, and insert a new disk into the frame.&#13;&#10;NOTE: For optimum results, use the water filtration system with the permanent filter.&#13;&#10;2. Rinse the water filter in freshwater before first use.&#13;&#10;3. Follow Adding Water and Coffee instructions.&#13;&#10;4. When you are done brewing your coffee, rinse the water filter with fresh water. Do not put your water filter in the dishwasher. To replace the water filter disks: slide the used disk from your water filtration system. To insert the new disk, slide the disk into the frame.&#13;&#10;&#13;&#10;We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4217652"> <h2 class="bvseo-question"> Can I buy a replacement decanter for model number MRC45582? &amp;nbsp;Mine broke. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: SherBeat</div> <div class="bvseo-answer" data-answerid="3111277"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry.&#13;&#10;&#13;&#10;Please contact us directly to check the availability for the carafe needed and get it. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4212162"> <h2 class="bvseo-question"> I miss from the filter broke off. Can I purchase a replace? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kat108</div> <div class="bvseo-answer" data-answerid="3106694"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear about your experience with the coffee maker part that broke. We will be glad to check our resources to help you further.&#13;&#10;&#13;&#10;We will check the availability of the coffee maker part needed, we would like to request you to contact us directly or fill up our contact link below. Have a great day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4210725"> <h2 class="bvseo-question"> Where can I get a replacement black filter basket for this model?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tagman</div> <div class="bvseo-answer" data-answerid="3105762"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the brew basket for your coffee maker. The brew basket can be purchased at any of our retail partners and prices may vary depending on the retail store. &#13;&#10;&#13;&#10;The part number is 179205000000 - Brew Basket Assy&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-02-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4211545"> <h2 class="bvseo-question"> Am I able to order a new carafe for the Model BVMC-JPX37-R? I broke the glass on my current carafe. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Greg2130</div> <div class="bvseo-answer" data-answerid="3105475"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the glass carafe for your coffee maker. The glass carafe can be purchased at any of our retail partners and prices may vary depending on the retail store. &#13;&#10;&#13;&#10;The part number is ISD13RB Mr. Coffee&amp;reg; 12-Cup Black Glass Carafe&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-02-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4207745"> <h2 class="bvseo-question"> I set the clock according to the instructions but the time does not move forward. I tried setting the clock then the delay timer. Nothing has worked thus far. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Barney7307</div> <div class="bvseo-answer" data-answerid="3103968"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the time does not move forward. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker clock is not working properly, kindly follow the troubleshooting steps below:&#13;&#10;- Unplug the unit.&#13;&#10;- Leave it unplugged for at least 30 seconds.&#13;&#10;- Check to see if the clock issue is resolved.&#13;&#10;Doing this procedure will reset the clock.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4201660"> <h2 class="bvseo-question"> How do you clean coffee filter </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jerry 35</div> <div class="bvseo-answer" data-answerid="3099849"> Thank you for reaching out to Mr. Coffee&amp;reg;. We appreciate your interest with our product. We understand that you are inquiring on how to clean the coffee filter for your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker. We&#39;re happy to assist you. When you are done brewing your coffee, rinse the water filter with fresh water. Do not put your water filter in the dishwasher. Hope this would help. Have a great day! <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-04-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4197876"> <h2 class="bvseo-question"> what is the Model Number for the Brew cup of this coffee maker (E207393) </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: TechnicalWriter</div> <div class="bvseo-answer" data-answerid="3098022"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Brew baskets can be purchased at any of our retail partners using the part number 179205000000 and prices may vary depending on the retail store.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts website. You can also contact us using the contact us link https://www.mrcoffee.com/support/contact-us to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-03-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4192784"> <h2 class="bvseo-question"> Just bought this coffee maker and when I put the water in it runs out the bottom, is there a reason for that and how do I fix it? Or should I return it and get a replacement&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Nancy6720</div> <div class="bvseo-answer" data-answerid="3094315"> Thanks for contacting Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is leaking. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please check the hose in the reservoir, make sure it is snug on connection. Also, check the filter basket for any drips down the back of the basket onto the trip arm and warming plate. Ensure to use medium grounds and make sure that the water is not exceeding the max line in the water reservoir. Lastly, please run a cleaning cycle into it if the machine hasn&#39;t been cleaned recently. &#13;&#10;&#13;&#10;Your coffee maker has a 1-year limited warranty. If you need further assistance, please feel free to contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4193074"> <h2 class="bvseo-question"> What is the part number for a replacement carafe? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: H5150</div> <div class="bvseo-answer" data-answerid="3094056"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry for the part number for the glass carafe for Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System. The glass carafe can be purchased at any of our retail partners and prices may vary depending on the retail store. &#13;&#10;&#13;&#10;The part number is ISD13RB Mr. Coffee&amp;reg; 12-Cup Black Glass Carafe&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4187350"> <h2 class="bvseo-question"> Where would I find the water filtration? &amp;nbsp;I don&amp;rsquo;t see one in the box.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sue47</div> <div class="bvseo-answer" data-answerid="3092117"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry about the coffee maker water filtration. &#13;&#10;&#13;&#10;The water filtration disk is being sold separately and you can purchase it from retailers like Amazon, Walmart, Bed Bath &amp;amp; Beyond. You can also contact us using the contact us link below to see if the part is available to ship to your location. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;Link - https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-01-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4182164"> <h2 class="bvseo-question"> How do I get it to stop brewing coffee that tastes like chemicals and plastic? I&#39;ve had it probably a year now and no matter how much I use or clean it, or what kind of coffee I use, it tastes like chemicals and is not drinkable. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Alex520</div> <div class="bvseo-answer" data-answerid="3088727"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear about your experience with the coffee maker that tastes like chemicals. We will be glad to check for options to see how we can help you further.&#13;&#10;&#13;&#10;Since the cleaning cycle failed, please contact us directly to gather the unit information for warranty purposes and the unit has 1 year warranty. You may also fill up our contact form so we can proceed with the best resolution https://www.mrcoffee.com/support/contact-us. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-01-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4180349"> <h2 class="bvseo-question"> Should the clock window light up so ot can be better seen. I have to be within 2 foor of the pot and have 2020. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Wansfell</div> <div class="bvseo-answer" data-answerid="3087096"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please note that the clock in this Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker does not light up. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-12-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4164094"> <h2 class="bvseo-question"> Is there a way to reset the coffee maker? I switch it on and it lights up and gives me the already brewed sound. Then it doesn&amp;rsquo;t brew.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Belheir</div> <div class="bvseo-answer" data-answerid="3072638"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or because the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: &#13;&#10;&#13;&#10;- Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker&#39;s performance.&#13;&#10;- Insert the filter basket correctly.&#13;&#10;- Place the decanter correctly.&#13;&#10;- Add the desired amount of coffee.&#13;&#10;- Also, try cleaning the coffee maker with a vinegar solution if it hasn&#39;t been cleaned recently.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-12-27</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4156921"> <h2 class="bvseo-question"> How do I get the clean light to turn off after cleaning </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kautz</div> <div class="bvseo-answer" data-answerid="3067697"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the clean light has remained on after the clean cycle. That is certainly not the experience we want you to have. No worries, we are here to help. If the cleaning light continues to blink after cleaning the coffee brewer, try unplugging the unit for 30 seconds and then plugging it back in. If this does not solve the problem, try cleaning the unit again.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker has a 1-year limited warranty. If the problem persists, we&#39;d like to kindly request that you contact us directly or fill in the &amp;quot;Contact Us&amp;quot; link provided below so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-12-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4151498"> <h2 class="bvseo-question"> When our coffee maker is brewing it just makes steam and barely any coffee what should we do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="3066241"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or because the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: &#13;&#10;&#13;&#10;- Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker&#39;s performance.&#13;&#10;- Insert the filter basket correctly.&#13;&#10;- Place the decanter correctly.&#13;&#10;- Add the desired amount of coffee.&#13;&#10;- Also, try cleaning the coffee maker with a vinegar solution if it hasn&#39;t been cleaned recently.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffee Maker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3918026"> <h2 class="bvseo-question"> I just bought this coffee maker today. Have washed all the parts, but I must be lacking somewhere because I can NOT figure out how to install the water filter! The diagram in the booklet is no help&amp;hellip; please advise!!!&amp;nbsp;&#13;&#10;Thank you!!! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Carladee</div> <div class="bvseo-answer" data-answerid="2922755"> Thank you for reaching to Mr. Coffee&amp;reg;. We appreciate the opportunity to respond to your inquiry about installing the water filtration. To install the water filtration, you just have to put it at the top of the brew basket. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-12-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3870906"> <h2 class="bvseo-question"> We lost our instructions and then clean light is on. We have cleaned it but the light remains on. Any advice? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mary and Rob</div> <div class="bvseo-answer" data-answerid="2904450"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry if the clean light of the coffee maker remains turned on even after cleaning it. That is not the experience that we want you to have. No worries, we are here to help. Please try to unplug the coffee maker and let it rest for 3-5 minutes. Plug the unit into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker&#39;s performance. &#13;&#10;&#13;&#10;Your coffee maker has a year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-05-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3542598"> <h2 class="bvseo-question"> Is there a problem in pouring water through the grille on the top? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Bobby39</div> <div class="bvseo-answer" data-answerid="2827859"> Thank you for reaching out to Mr. Coffee&amp;reg;. We appreciate your interest with our product. There&#39;s no problem in pouring water through the top with this coffee maker. Just use a carafe or pitcher in pouring the water in. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-12-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3342988"> <h2 class="bvseo-question"> Height ? &amp;nbsp;Width ? &amp;nbsp;Depth ? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Solon sue</div> <div class="bvseo-answer" data-answerid="2639762"> Thank you for contacting the Mr. Coffee&amp;reg; brand! We sincerely appreciate your support with our products. Here is the full dimensions of our Mr. Coffee&amp;reg;12-Cup Programmable Coffeemaker with Rapid Brew System (Overall): 15.51 Inches (H) x 11.57 Inches (W) x 9.37 Inches (D).&#13;&#10;&#13;&#10;Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-10-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2928766"> <h2 class="bvseo-question"> What replacement carafe do we use for this coffee maker? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: BDeans</div> <div class="bvseo-answer" data-answerid="2375284"> Thank you for contacting Mr. Coffee&amp;reg;! We sincerely appreciate your support with our brand. Part number of the carafe that fits this coffee maker is 189270000000. Replacement parts like carafes and filters can be purchased from our retail partners: ereplacementparts.com, Bed, Bath &amp;amp; Beyond, Kohl&#39;s, Macy&#39;s, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam&#39;s Club. Prices may vary depending on the retail store.&#13;&#10;&#13;&#10;If you have any further questions about products and services, please contact us. &#13;&#10;&#13;&#10;We hope this helps! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-07-02</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_9, d_28, h_3CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_2, bvpage2n</li> <li data-bvseo="co">co_hasquestionsanswers, tq_38</li> <li data-bvseo="cf">loc_en_US, sid_SP_338685, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>