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<div class="bvseo-question-answer" data-questionid="4005219">
<h2 class="bvseo-question">
How do I know if it is set to am or pm?
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<div class="bvseo-author">Asked by: apeen 30</div>
<div class="bvseo-answer" data-answerid="2982087">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your support with our brand. The difference of am and pm is that the pm has a dot on the end. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: Customer Service</div>
<div class="bvseo-pubdate">Date published: 2022-05-13</div>
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<div class="bvseo-question-answer" data-questionid="4014857">
<h2 class="bvseo-question">
I always use the brew now option and I understand it automatically shuts off in 4 hours but can I unplug it before those 4 hours?
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<div class="bvseo-author">Asked by: Amandarose</div>
<div class="bvseo-answer" data-answerid="2981949">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your support with our brand. Yes, you can unplug it before those 4 hours. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: Customer Service</div>
<div class="bvseo-pubdate">Date published: 2022-05-13</div>
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<div class="bvseo-question-answer" data-questionid="3997769">
<h2 class="bvseo-question">
I just purchased this MC model. The model number is not listed among the operating manuals on your website. Where can I find it? Thank you
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<div class="bvseo-author">Asked by: Pattyjo</div>
<div class="bvseo-answer" data-answerid="2967252">
Thank you for contacting Mr. Coffee&reg;! We appreciate the opportunity to respond to your inquiry. To access and download the instructions manual for your Mr. Coffee&reg; 12-Cup Programmable Coffeemaker, just go to the support tab (located on the upper right side of the website&rsquo;s page). Click the &quot;Instruction Manuals&quot; and look for PC12_19ESM1 - 12 Cup Coffee Maker User Manual. If you need further assistance, please contact us directly or fill out the contact us form below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-12</div>
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<div class="bvseo-question-answer" data-questionid="3947696">
<h2 class="bvseo-question">
This is the worst coffee maker I&rsquo;ve ever had. &nbsp;Brew later light won&rsquo;t stay on so you don&rsquo;t know if it&rsquo;s on or off. &nbsp;The time on the clock jumps ahead. It doesn&rsquo;t give you enough time to set the delay time. It&rsquo;s a mess.&nbsp;
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<div class="bvseo-author">Asked by: Debbie xx</div>
<div class="bvseo-answer" data-answerid="2938746">
Thank you for reaching Mr. Coffee&reg; brand. We are sorry to hear that your coffee maker is not working properly. This is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 3-5 minutes. Your coffee maker has a 1 year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-14</div>
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<div class="bvseo-question-answer" data-questionid="3931604">
<h2 class="bvseo-question">
WHERE CAN I PURCHASE REPLACEMENT BREW BASKET FOR THIS MODEL?
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<div class="bvseo-author">Asked by: MERKY</div>
<div class="bvseo-answer" data-answerid="2930726">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about the reusable brew basket of this coffee maker. You can buy it in our partner retailers and prices may vary by retail store. For complete list of retailers, you may visit our website and click on where to buy for you to be routed into a page of our authorized retailers list. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-28</div>
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<div class="bvseo-question-answer" data-questionid="3926720">
<h2 class="bvseo-question">
My manual doesn&rsquo;t explain the step by step delay brew. I&rsquo;ve tried to set it and nothing happens unless I push brew now- as it&rsquo;s past the delayed start time that I had set.&nbsp;
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<div class="bvseo-author">Asked by: otgirlOH</div>
<div class="bvseo-answer" data-answerid="2922836">
Thank you for contacting Mr. Coffee&reg;! We appreciate you bringing this to our attention and we are sorry that you are having difficulties with your Mr. Coffee&reg; 12-Cup Programmable Coffeemaker. This is obviously not the experience we want you to have. Below are the instructions on how you can set up the Brew Later time on your coffee maker. Press the Brew Later button. The Brew Later - indicator light will flash and the digital clocks flashes &ldquo;12:00 AM&rdquo;. To set desired brew time, press the Hour and Minute buttons. Press the Brew Later button again to accept the time. The Brew Later indicator light will remain lit. The coffee maker is now set to automatically brew coffee at the preset later time. We hope this helps! Just in case you have any question regarding the warranty or would like to obtain warranty service, please contact us. Thanks again!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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<div class="bvseo-question-answer" data-questionid="3924352">
<h2 class="bvseo-question">
please give step by step instructions for setting Delay Brew. I have no owners manual and cannot find one on line.
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<div class="bvseo-author">Asked by: JoeMac1941</div>
<div class="bvseo-answer" data-answerid="2922834">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about setting the Brew Later feature in your coffee maker. To set the Brew Later feature, please follow the steps below: 1. Please make sure that you have set the clock before using this feature. 2. Press Brew Later. The display flashes &ldquo;12:00 AM&rdquo;. To set desired brew time, press the Hour and Minute buttons. 2 Seconds of inactivity will set clock at time selected. 3. The Brew Later indicator will light up, showing that the coffee maker is pre-set to brew at a later time. If you change your mind and wish to turn off the Brew Later feature, simply press the Brew Later button again and it will turn off. Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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<div class="bvseo-question-answer" data-questionid="3917251">
<h2 class="bvseo-question">
Is there a way to adjust the speed of the digital clock? Just bought this model but discovered after waking up to a cold pot of coffee that brewed in the middle of the night, my clock runs at double speed, so the brew later function has become useless.
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<div class="bvseo-author">Asked by: LukeFastClockColdCoff</div>
<div class="bvseo-answer" data-answerid="2922698">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that the coffee maker's clock runs fast. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker's clock runs, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in. To remedy this issue, try unplugging the coffee brewer and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Your coffee maker has a year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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