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<div class="bvseo-question-answer" data-questionid="3918026">
<h2 class="bvseo-question">
I just bought this coffee maker today. Have washed all the parts, but I must be lacking somewhere because I can NOT figure out how to install the water filter! The diagram in the booklet is no help&hellip; please advise!!!&nbsp; Thank you!!!
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<div class="bvseo-author">Asked by: Carladee</div>
<div class="bvseo-answer" data-answerid="2922755">
Thank you for reaching to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about installing the water filtration. To install the water filtration, you just have to put it at the top of the brew basket. Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-11</div>
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<div class="bvseo-question-answer" data-questionid="3870906">
<h2 class="bvseo-question">
We lost our instructions and then clean light is on. We have cleaned it but the light remains on. Any advice?
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<div class="bvseo-author">Asked by: Mary and Rob</div>
<div class="bvseo-answer" data-answerid="2904450">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry if the clean light of the coffee maker remains turned on even after cleaning it. That is not the experience that we want you to have. No worries, we are here to help. Please try to unplug the coffee maker and let it rest for 3-5 minutes. Plug the unit into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Your coffee maker has a year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-20</div>
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<div class="bvseo-question-answer" data-questionid="3542598">
<h2 class="bvseo-question">
Is there a problem in pouring water through the grille on the top?
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<div class="bvseo-author">Asked by: Bobby39</div>
<div class="bvseo-answer" data-answerid="2827859">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your interest with our product. There's no problem in pouring water through the top with this coffee maker. Just use a carafe or pitcher in pouring the water in. Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-01</div>
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<div class="bvseo-question-answer" data-questionid="3342988">
<h2 class="bvseo-question">
Height ? &nbsp;Width ? &nbsp;Depth ?
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<div class="bvseo-author">Asked by: Solon sue</div>
<div class="bvseo-answer" data-answerid="2639762">
Thank you for contacting the Mr. Coffee&reg; brand! We sincerely appreciate your support with our products. Here is the full dimensions of our Mr. Coffee&reg;12-Cup Programmable Coffeemaker with Rapid Brew System (Overall): 15.51 Inches (H) x 11.57 Inches (W) x 9.37 Inches (D). Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-10-13</div>
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<div class="bvseo-question-answer" data-questionid="2928766">
<h2 class="bvseo-question">
What replacement carafe do we use for this coffee maker?
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<div class="bvseo-author">Asked by: BDeans</div>
<div class="bvseo-answer" data-answerid="2375284">
Thank you for contacting Mr. Coffee&reg;! We sincerely appreciate your support with our brand. Part number of the carafe that fits this coffee maker is 189270000000. Replacement parts like carafes and filters can be purchased from our retail partners: ereplacementparts.com, Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club. Prices may vary depending on the retail store. If you have any further questions about products and services, please contact us. We hope this helps!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-07-02</div>
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