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<div class="bvseo-question-answer" data-questionid="4319696">
<h2 class="bvseo-question">
Is an espresso bean grinder included?
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<div class="bvseo-author">Asked by: Eileen94</div>
<div class="bvseo-answer" data-answerid="3170642">
Thank you for contacting Mr. Coffee&reg;. We appreciate your interest with our product and we're happy to assist you with your inquiry if the coffee grinder is included for this espresso maker. Please be advised that a coffee grinder is not included for the this model. Hope this would help. Have a nice day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-08-15</div>
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<div class="bvseo-question-answer" data-questionid="4291519">
<h2 class="bvseo-question">
Do I need the removable wand cover for BVMC-ECM171 to use it correctly? If I do where could I get it replaced?
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<div class="bvseo-author">Asked by: Li3097</div>
<div class="bvseo-answer" data-answerid="3154151">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. Yes, you need the removable wand cover for BVMC-ECM171. We would love to help you purchase a replacement wand cover for your espresso maker. However, we regret to inform you that we no longer manufacture this model therefore, we no longer have its replacement parts. As we continue to develop new products to better service our customers with a broader range of diverse and innovative products, we find it necessary to discontinue or phase out some of our stock items along with the discontinuation of obsolete types of parts, design improvement, limited parts availability from our partners and suppliers. For warranty claims, take note that your Mr. Coffee&reg; Caf&eacute; 20-Ounce Steam Automatic Espresso and Cappuccino Machine has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-27</div>
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<div class="bvseo-question-answer" data-questionid="4283242">
<h2 class="bvseo-question">
I&rsquo;ve had many ECMP50 over the years and I liked it. Which new compares favorably to that one.
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<div class="bvseo-author">Asked by: Richk</div>
<div class="bvseo-answer" data-answerid="3149394">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product especially to the our espresso maker ECMP50 and we are glad to assist you with your inquiry which espresso maker compares to your old one. You may try to check the Mr. Coffee&reg; Caf&eacute; Barista model BVMCECMP1000RB. This espresso maker has 15-bar pump system the same as your ECMP50 for optimal flavor extraction. If you need further assistance, we'd like to kindly request that you contact us directly to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-06-12</div>
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<div class="bvseo-question-answer" data-questionid="4275498">
<h2 class="bvseo-question">
Is the water well made of aluminum?
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<div class="bvseo-author">Asked by: Liz1shi1234</div>
<div class="bvseo-answer" data-answerid="3145068">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. Our Mr. Coffee&reg; Caf&eacute; 20-Ounce Steam Automatic Espresso and Cappuccino Machine is comprised of both aluminum and stainless steel. Specifically, the tank itself and the filter holder are made of aluminum, and the filter basket is made of stainless steel. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-30</div>
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<div class="bvseo-question-answer" data-questionid="4250657">
<h2 class="bvseo-question">
Just bought an ECM 160 from someone. Is there somewhere I can get a manual?
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<div class="bvseo-author">Asked by: Pixiedust</div>
<div class="bvseo-answer" data-answerid="3129673">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. To access and download the instructions manual for your espresso maker, go to the support tab (located on the upper right side of the website&rsquo;s page). Click the Instruction Manuals and look for ECM160-NP - Steam Espresso &amp; Cappuccino Maker IB. If you need further assistance, please contact us directly or fill out the contact us form below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-17</div>
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<div class="bvseo-question-answer" data-questionid="4247271">
<h2 class="bvseo-question">
I have a Mr. Coffee Espresso machine, model BVMC-ECM271 that is not putting out hot coffee, it is barely lukewarm. I returned one already with the same problem. What could be causing this problem?
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<div class="bvseo-author">Asked by: stormlover</div>
<div class="bvseo-answer" data-answerid="3127620">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your espresso maker is not putting out hot coffee. That is certainly not the experience we want you to have. No worries, we are here to help. If the espresso is brewing cold, check the following: 1. Tamp the espresso grounds down a little more 2. Pre-warm the cup by rinsing it with hot water 3. De-lime (clean) the espresso maker Your Mr. Coffee&reg; Caf&eacute; 20-Ounce Steam Automatic Espresso and Cappuccino Machine has a 1-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-11</div>
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<div class="bvseo-question-answer" data-questionid="4246294">
<h2 class="bvseo-question">
My handle broke on my espresso holder
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<div class="bvseo-author">Asked by: Raul1</div>
<div class="bvseo-answer" data-answerid="3127225">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the espresso maker with a broken handle. We will be more than happy to assist you. We will check our options about the unit to provide you with the best resolution, we would like to request you to contact us directly or fill up the contact us link below. Have a great day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-10</div>
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<div class="bvseo-question-answer" data-questionid="4234653">
<h2 class="bvseo-question">
I have this coffee maker but my cup broke where can I just buy the cup
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<div class="bvseo-author">Asked by: Csmile521</div>
<div class="bvseo-answer" data-answerid="3119855">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. We would love to help you purchase a replacement ceramic mug for your Mr. Coffee&reg; Caf&eacute; 20-Ounce Steam Automatic Espresso and Cappuccino Machine. However, we regret to inform you that we no longer manufacture the said model therefore, we no longer have its replacement parts. As we continue to develop new products to better service our customers with a broader range of diverse and innovative products, we find it necessary to discontinue or phase out some of our stock items along with the discontinuation of obsolete types of parts, design improvement, limited parts availability from our partners and suppliers. If you need further assistance, please contact us directly. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-22</div>
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