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<div class="bvseo-question-answer" data-questionid="4341768">
<h2 class="bvseo-question">
How many oz is the iced coffee side of the double scoop? Kids lost mine :(
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<div class="bvseo-author">Asked by: Tonda2177</div>
<div class="bvseo-answer" data-answerid="3184637">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please note that one scoop is equivalent to 2-3 tablespoons of coffee grounds. We hope this helps! Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-25</div>
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<div class="bvseo-question-answer" data-questionid="4339823">
<h2 class="bvseo-question">
How many oz of water is the tumbler water line amount?
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<div class="bvseo-author">Asked by: LC92</div>
<div class="bvseo-answer" data-answerid="3184100">
Thank you for contacting Mr. Coffee&reg;. We appreciate your interest with our product and we're happy to assist you with your inquiry how may ounce of water is in the tumbler's water line for Mr. Coffee&reg; Iced&trade; Coffee Maker. Please be advised that the water line in the tumbler for your iced coffee maker has a measurement of 10 ounces. Hope this would help. Have a nice day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-22</div>
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<div class="bvseo-question-answer" data-questionid="4340017">
<h2 class="bvseo-question">
My on/off switch broke off, what can I do
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<div class="bvseo-author">Asked by: Caligirl619</div>
<div class="bvseo-answer" data-answerid="3182938">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that the on/off switch of your iced coffee maker is broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your iced coffee maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Mr. Coffee&reg; Iced&trade; Coffee Maker has a 1-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-19</div>
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<div class="bvseo-question-answer" data-questionid="4335220">
<h2 class="bvseo-question">
What size is the scoop? I lost mine and now don&rsquo;t know how much coffee to use.
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<div class="bvseo-author">Asked by: TaraC33</div>
<div class="bvseo-answer" data-answerid="3180808">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The scoop is about 2-3 tbs. Also, the part number of the replacement scoop is 2140373. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-12</div>
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<div class="bvseo-question-answer" data-questionid="4334077">
<h2 class="bvseo-question">
I just bought the iced coffee maker. It only worked once during the clean. Now it will not get hot. The start button will not work. It just pours our cold water when you open the spout bottom. The start button won&rsquo;t stay on if it comes on at all
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<div class="bvseo-author">Asked by: Monciella</div>
<div class="bvseo-answer" data-answerid="3179434">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your iced coffee maker will not get hot and the start button will not work. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not working, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the coffee brewer. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Also, make sure that all parts and accessories are properly inserted. Otherwise, it might cause the product not to work properly. Your Mr. Coffee&reg; Iced&trade; Coffee Maker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below in order to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-08</div>
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<div class="bvseo-question-answer" data-questionid="4333048">
<h2 class="bvseo-question">
My ice coffee maker won&rsquo;t start
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<div class="bvseo-author">Asked by: Mick211</div>
<div class="bvseo-answer" data-answerid="3179432">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee maker won't start. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not working, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the coffee brewer. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Also, make sure that all parts and accessories are properly inserted. Otherwise, it might cause the product not to work properly. Your Mr. Coffee&reg; Iced&trade; Coffee Maker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below in order to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-09-25</div>
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<div class="bvseo-question-answer" data-questionid="4332967">
<h2 class="bvseo-question">
Hi, is it possible to import your products to Europe?
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<div class="bvseo-author">Asked by: Paul241</div>
<div class="bvseo-answer" data-answerid="3179037">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. No, this Mr. Coffee&reg; Iced&trade; Coffee Maker doesn't work at 220 volts. It must be plugged into a 110-120 volt AC electrical outlet. Although it may be possible to use a voltage converter with one of our products, we do not recommend using them. We do not have any information on specific voltage converters so we cannot recommend that one be used. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-07</div>
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<div class="bvseo-question-answer" data-questionid="4332735">
<h2 class="bvseo-question">
Has anyone experienced the coffee grounds burning
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<div class="bvseo-author">Asked by: CharStar</div>
<div class="bvseo-answer" data-answerid="3178652">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that the coffee grounds are burning. That is certainly not the experience we want you to have. Take note that your Mr. Coffee&reg; Iced&trade; Coffee Maker has a 1-year limited warranty, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-06</div>
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