<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="3975172"> <h2 class="bvseo-question"> Does it brew hot coffee that you need to add ice to for iced coffee or does it brew cold coffee? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: AprilC</div> <div class="bvseo-answer" data-answerid="2954228"> Thank you for contacting the MrCoffee&amp;reg; brand.&amp;nbsp;We appreciate the opportunity to respond to your inquiry about the&amp;nbsp;Mr. Coffee&amp;reg; Single-Serve Frappe&amp;trade;, Iced, and Hot Coffee Maker and Blender.&#13;&#10;&#13;&#10;We want to inform you that the frappe maker has the&amp;nbsp;perfect ratio of hot, concentrated coffee brewed over the ice, leaving you with flavorful iced coffee that&#39;s never watered down.&amp;nbsp;&amp;nbsp;&#13;&#10;&#13;&#10;The&amp;nbsp;coffeemaker can also make single servings of pod-free hot coffee, giving you better taste and reducing waste.&#13;&#10;&#13;&#10;If you have more&amp;nbsp;questions, you can contact us directly&amp;nbsp;or&amp;nbsp;fill up our contact form so we can proceed with the best resolution https://www.mrcoffee.com/support/contact-us. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-17</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3958382"> <h2 class="bvseo-question"> How do i get the blender bottom off to clean? There is water sitting in there after every wash and someone else had this problem and asked the same question, just to get a &amp;quot;yes it does come off, have a nice day&amp;quot; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jacobcoffee420</div> <div class="bvseo-answer" data-answerid="2951293"> Thank you for contacting the&amp;nbsp;Mr. Coffee&amp;reg;.&amp;nbsp;We appreciate the opportunity to respond to your inquiry about the&amp;nbsp;Mr. Coffee&amp;reg; Single-Serve Frappe&amp;trade;, Iced, and Hot Coffee Maker and Blender.&#13;&#10;&#13;&#10;What we recommend is to contact us directly&amp;nbsp;or&amp;nbsp;fill up our contact form so we can proceed with the best resolution https://www.mrcoffee.com/support/contact-us. Have a&amp;nbsp;great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-05-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3966403"> <h2 class="bvseo-question"> Where can I get replacement parts? I need a new filter basket and a new blender jar. I got mine for Christmas and have used it nearly every day. The filter has separated at the top and the bottom of the blender jar broke.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Luladula234</div> <div class="bvseo-answer" data-answerid="2947458"> Thanks for contacting Mr. Coffee&amp;reg;! We appreciate your support with our brand. All our products, including parts and accessories can be purchased from our retail partners: ereplacementparts.com, Bed, Bath &amp;amp; Beyond, Kohl&#39;s, Macy&#39;s, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam&#39;s Club. Prices and availability may vary depending on the retail store.&#13;&#10;We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day! <div class="bvseo-author">Answered by: Customer Service</div> <div class="bvseo-pubdate">Date published: 2022-03-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3963508"> <h2 class="bvseo-question"> I got this for christmas and it was working fine and then tried to turn it on one morning to make a cup of coffee and it wouldn&#39;t turn on. I tried different outlets, not working. Is there a reset or something? Please help!?!?! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Caudill9500</div> <div class="bvseo-answer" data-answerid="2946673"> Thank you for contacting the Mr. Coffee brand. We hope that you and your loved ones are all well and good upon receiving this response. We are sorry to hear that your Mr. Coffee&amp;reg; Single-Serve Frappe&amp;trade;, Iced, and Hot Coffee Maker and Blender is turning on. This is not the experience that we want you to have. We will make sure that our design and production team are made aware of your feedback. It&#39;s important to us, and it helps us to continuously improve upon our products and services. To remedy this issue, check if there is no physical damage on its cord and if there&#39;s none, try unplugging the unit and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the unit&#39;s performance. *Unplug the unit and plug it back in again after 60 seconds. If the basic troubleshooting did not work please contact us directly regarding the warranty or would like to obtain warranty service so we can determine the best resolution. Take note that our products have one year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Customer Service</div> <div class="bvseo-pubdate">Date published: 2022-03-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3930322"> <h2 class="bvseo-question"> Just opened my new coffee maker I got for Christmas and it won&amp;rsquo;t turn on. I have tried several different outlets and nothing. All of my other appliances work just fine in these outlets. I haven&amp;rsquo;t even used this one time.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Madison123</div> <div class="bvseo-answer" data-answerid="2930106"> Thank you for contacting the Mr. Coffee&amp;reg;. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your coffee maker is not turning on. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not turning on, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there&#39;s none, try unplugging the coffee brewer and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker&#39;s performance. &#13;&#10;&#13;&#10;Your Mr. Coffee Frappe Single-Serve Iced and Hot Coffee Maker/Blender has a year of limited warranty. We would love nothing more than to correct this issue and restore your faith in Mr. Coffee&amp;reg;, as we have been manufacturing high quality products for decades and we expect them to last. If you would like to obtain warranty service, we encourage you to please contact Mr. Coffee&amp;reg; directly so we can determine the best resolution. We look forward to hearing from you. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-01-27</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3915545"> <h2 class="bvseo-question"> Does the bottom of blender base come off in order to clean? I have soap water between the clear blender and the bottom black base where blades are. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jack VS</div> <div class="bvseo-answer" data-answerid="2923067"> Thank you for contacting the Mr. Coffee&amp;reg;. We appreciate the opportunity to respond to your inquiry about the blender jar of your Mr. Coffee&amp;reg; Single-Serve Frappe&amp;trade;, Iced, and Hot Coffee Maker and Blender. You can remove the blender base in order for you to clean it. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-01-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3925050"> <h2 class="bvseo-question"> Got my frappe machine for Christmas and was so excited to use it!! Buttons turn on and that&amp;rsquo;s about all that works. Would love to actually use the machine and get a frappe out of it :( how do I fix this? I&amp;rsquo;ve never used it and was running water first! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: KellyH</div> <div class="bvseo-answer" data-answerid="2923033"> Thank you for contacting the Mr. Coffee&amp;reg;. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your coffee maker is not working. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not working, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there&#39;s none, try unplugging the coffee brewer and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker&#39;s performance. &#13;&#10;&#13;&#10;Your Mr. Coffee Frappe Single-Serve Iced and Hot Coffee Maker/Blender has a year of limited warranty. We would love nothing more than to correct this issue and restore your faith in Mr. Coffee&amp;reg;, as we have been manufacturing high quality products for decades and we expect them to last. If you would like to obtain warranty service, we encourage you to please contact Mr. Coffee&amp;reg; directly so we can determine the best resolution. We look forward to hearing from you. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-01-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3922069"> <h2 class="bvseo-question"> Hey! I got this for christmas and have been using it for iced and frappes, but for some reason they&#39;re sour/bitter... Is it the syrup? The coffee? I&#39;m not sure how to make them better. Maybe use less coffee? I don&#39;t know. I&#39;ve been a baa for 12 years </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sarah124</div> <div class="bvseo-answer" data-answerid="2922796"> Thanks for contacting Mr. Coffee&amp;reg;. We appreciate your time and effort for bringing this to our attention. That is definitely not the kind of experience that we want you to have. No worries, we are here to help. A sour or bitter tasting coffee normally occurs if the beans are over roasted, or if you overcook the coffee. This can also occur if you brew your coffee with too-hot water for too long. Your coffee grind might also be either too fine or you are over filling the basket and tamping the coffee too much. To remedy a sour or bitter tasting coffee, use a slightly coarse coffee grind. This will help the water to seep through the grind more evenly without too much resistance, and it won&amp;rsquo;t overcook the coffee. Hope this helps. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-01-12</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/specialty-brewers/specialty-coffee-makers/mr.-coffee-single-serve-frappe-iced-and-hot-coffee-maker-and-blender/SAP_2149282.html?bvrrp=Main_Site-en_US/questions/product/2/SP_1085487.htm">FCM Series Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2022, m_5, d_17, h_21CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.27</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_34</li> <li data-bvseo="cf">loc_en_US, sid_SP_1085487, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>