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<div class="bvseo-question-answer" data-questionid="4199934">
<h2 class="bvseo-question">
It&rsquo;s not working after I washed it. What do I do?
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<div class="bvseo-author">Asked by: Anna3</div>
<div class="bvseo-answer" data-answerid="3098579">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee grinder is not working. This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee grinder is not working, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the coffee grinder. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee grinder's performance. Also, make sure that all parts and accessories are properly inserted. Otherwise, it might cause the product not to work properly. Your Mr. Coffee&reg; Multi-Grind 12-Cup Automatic Coffee Grinder has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below in order to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-26</div>
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<div class="bvseo-question-answer" data-questionid="4193192">
<h2 class="bvseo-question">
I am having trouble removing the grinding chamber on my brand new unused grinder , it does not budge. Do you have a video of how to remove the grinding chamber
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<div class="bvseo-author">Asked by: G menon</div>
<div class="bvseo-answer" data-answerid="3094394">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry about the coffee grinder. We will be glad to check our resources to help you further. We will check our options about the coffee grinder to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4023649">
<h2 class="bvseo-question">
I've had this grinder for about 4 months and a chunk of plastic broke off the grinder bowl while I was grinding coffee. How can I get a remplacement bowl?
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<div class="bvseo-author">Asked by: Ruth Anne</div>
<div class="bvseo-answer" data-answerid="2985472">
Thank you for contacting the Mr. Coffee&reg;. We appreciate your time reaching out and giving us your honest feedback and experience about our Mr. Coffee Multi-Grind 12-Cup Automatic Coffee Grinder. We are sorry to hear that the coffee grinder's bowl is broken. It is our commitment to replace the entire unit if it has defects. Please contact us directly regarding the warranty or would like to obtain warranty service so we can determine the best resolution. Take note that our products has 1 year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Customer Service</div>
<div class="bvseo-pubdate">Date published: 2022-05-20</div>
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<div class="bvseo-question-answer" data-questionid="3972696">
<h2 class="bvseo-question">
Removing the grinding chamber is supposed to be easy. I have been rotating it but it does not stop. So far, I have unable to remove the chamber. Help please
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<div class="bvseo-author">Asked by: Paul2022</div>
<div class="bvseo-answer" data-answerid="2954192">
Thank you for contacting the MrCoffee&reg; brand. We are sorry to hear about your experience with the grinder, that is not the experience that we want you to have. We will be more than happy to assist you. Please contact us directly so we can guide you further or fill up our contact form so we can proceed with the best resolution https://www.mrcoffee.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-17</div>
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<div class="bvseo-question-answer" data-questionid="3929110">
<h2 class="bvseo-question">
I bought this about 3 months ago, worked fin, but started to stop grinding early. Seems the grinder bowl lips out of position, and when I checked, I saw the clear plastic edge was broken. I'd like a replacement.
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<div class="bvseo-author">Asked by: ScottH001</div>
<div class="bvseo-answer" data-answerid="2930682">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry if you have found the clear plastic edge was broken. That is not the experience that we want you to have. No worries, we are here to help. Your coffee grinder has a year limited warranty so we'd like to kindly request that you contact us directly at https://www.mrcoffee.com/support/contact-us in order to help you get to the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-28</div>
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<div class="bvseo-question-answer" data-questionid="2998134">
<h2 class="bvseo-question">
Can you purchase the grinding cup separately - since you can wash - I&rsquo;d like extra one to grind herbs&nbsp;
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<div class="bvseo-author">Asked by: Dingy</div>
<div class="bvseo-answer" data-answerid="2422035">
Thank you for contacting Mr. Coffee&reg;! We sincerely appreciate your support with our brand. Additional grinding cups for this product are currently unavailable for individual or separate sale. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-25</div>
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