<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="3915560">
<h2 class="bvseo-question">
I received one for Christmas and the warming plate peeled after the first use. Is it a flaw in the product? What recourse do I have?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Peesquared</div>
<div class="bvseo-answer" data-answerid="2926156">
Thank you for contacting Mr. Coffee&reg;! We sincerely appreciate your time reaching out and giving us your honest feedback and experience about our Mr.Coffee&reg; Mug Warmer. We are sorry to hear it's peeling. Your feedback is important to us, and it helps us to continuously improve upon our products and services. Take note that our products have a year limited warranty and we would love to provide you the best resolution. To get started, we'd like to kindly request to fill up our contact form https://www.mrcoffee.com/support/contact-us Have a great day
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-19</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2303774">
<h2 class="bvseo-question">
hello I want to buy 50 pieces. How many dollars would you charge at least?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: mehmet</div>
<div class="bvseo-answer" data-answerid="2009209">
Thanks for reaching out! To better assist you with your concern regarding your interest to purchase in bulk, kindly fill-up this form https://www.mrcoffee.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-11-30</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2307197">
<h2 class="bvseo-question">
what happened to the mug activated warmer? it was the best. I need a new one.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: RoyR</div>
<div class="bvseo-answer" data-answerid="2004400">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Mr. Coffee products. You can purchase Mr. Coffee products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Hope this helps!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-09</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2240981">
<h2 class="bvseo-question">
What cup/mug materials are safe to use with a mug warmer?&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Dbla72</div>
<div class="bvseo-answer" data-answerid="1991683">
Hey there! Thanks for reaching out. We recommend to use ceramic mugs for this Mr.Coffee&reg; Mug Warmer.
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-11</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2199094">
<h2 class="bvseo-question">
What is the max temp this warmer reaches - Thx!
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Sandee W</div>
<div class="bvseo-answer" data-answerid="1977739">
Great question! This warming plate heats up to 212 Degrees F or 100 Degrees C. Hope this helps!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-09-16</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2222833">
<h2 class="bvseo-question">
Why will my warmer not keep coffee at good drinking temp. It is almost cool.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: butch28</div>
<div class="bvseo-answer" data-answerid="1946453">
We appreciate you reaching out to us. We have high expectations for our products here at Mr. Coffee&reg; and we would like to hear more about your experience with your unit. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-672-6333 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-08-19</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2122947">
<h2 class="bvseo-question">
What is the diameter of the heating surface and what length is the cord.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Barbara999</div>
<div class="bvseo-answer" data-answerid="1906543">
Good question! The hot plate surface has a diameter of 3.5 inches which is large enough to accommodate almost all mug sizes. Also, the cord is approximately 5.5 feet long.
<div class="bvseo-author">Answered by: Mr Coffee Jozelle</div>
<div class="bvseo-pubdate">Date published: 2022-01-17</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2118004">
<h2 class="bvseo-question">
I am in the UK. My children bought me this mug warmer as a gift. They are in South Africa. How do I use this with the plug you have supplied. Do I need an adapter. Which one please. Thank you. Lee
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Lee1964</div>
<div class="bvseo-answer" data-answerid="1906003">
Thank you for asking Lee! This mug warmer is only designed for 110 to 120 volts. Although it may be possible to use a voltage converter with this, we do not recommend using them. We do not have any information on specific voltage converters so we cannot recommend that one be used.
<div class="bvseo-author">Answered by: Mr Coffee Jozelle</div>
<div class="bvseo-pubdate">Date published: 2022-01-17</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/accessories/mug-warmers/mr.coffee-mug-warmer/SAP_MWBLKPDQRB.html?bvrrp=Main_Site-en_US/questions/product/2/SP_525366.htm">Mr.Coffee® Mug Warmer Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2022, m_6, d_27, h_20CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.32</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_133</li>
<li data-bvseo="cf">loc_en_US, sid_SP_525366, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>