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<div class="bvseo-question-answer" data-questionid="4376347">
<h2 class="bvseo-question">
Why is it When making 2 cups of cappuccino in a row, the second cup is always smaller in size?
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<div class="bvseo-author">Asked by: Debnos</div>
<div class="bvseo-answer" data-answerid="3204134">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that when making 2 cups of cappuccinos in a row, the second cup is always smaller in size. That is certainly not the experience we want you to have. No worries, we are here to help. The most common causes of an espresso maker for not brewing are: - There is no water in the reservoir. - The coffee grounds are too fine. - There is too much coffee in the filter. - The cap is not secure and steam is escaping. - The espresso maker is not plugged in. - The coffee grounds have been tamped/compressed too much. - The espresso maker may need cleaning. Your Mr. Coffee&reg; One-Touch CoffeeHouse Espresso and Cappuccino Machine has a 1-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-11-17</div>
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<div class="bvseo-question-answer" data-questionid="4376392">
<h2 class="bvseo-question">
Hello! Where can I find the Milk Froth Level Control Knob? Thanks in advance
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<div class="bvseo-author">Asked by: Aleja</div>
<div class="bvseo-answer" data-answerid="3203813">
Thank you for contacting Mr. Coffee&reg;. We value your continued support of our products and we are glad to answer your inquiry where to find a replacement milk froth level control knob for your Mr. Coffee&reg; One-Touch CoffeeHouse Espresso and Cappuccino Machine. Currently, the milk froth level control knob is not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your espresso maker has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly or fill in the &quot;Contact us&quot; link provided below so we can gather more information from you. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-11-16</div>
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<div class="bvseo-question-answer" data-questionid="4366142">
<h2 class="bvseo-question">
Correct pods to use
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<div class="bvseo-author">Asked by: Terry d</div>
<div class="bvseo-answer" data-answerid="3198333">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. You may use E.S.E. pods (45 mm.). We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-31</div>
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<div class="bvseo-question-answer" data-questionid="4364315">
<h2 class="bvseo-question">
Are the inner parts of this machine stainless steel or plastic?
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<div class="bvseo-author">Asked by: RM77</div>
<div class="bvseo-answer" data-answerid="3196761">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about the espresso maker inner parts. We will be more than happy to assist you. The inside of the espresso maker is mostly BPA free plastic. If you have more inquiry please contact us directly. Hope it helps. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-26</div>
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<div class="bvseo-question-answer" data-questionid="4362512">
<h2 class="bvseo-question">
I need water container for the BVMC-EM6701SS where I can buy it?
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<div class="bvseo-author">Asked by: Sky_</div>
<div class="bvseo-answer" data-answerid="3196009">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about the part needed for the espresso maker. We will be more than happy to assist you. We will check our resources about the water container with part number 2180218 to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-24</div>
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<div class="bvseo-question-answer" data-questionid="4354040">
<h2 class="bvseo-question">
all in one coffeemaker storage tray
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<div class="bvseo-author">Asked by: Glen Rich</div>
<div class="bvseo-answer" data-answerid="3192432">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. For us to check the part number of the storage tray for your coffee maker, we need the model number of your product. To assist you further with your concern, kindly contact us directly so we can gather more information from you. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-18</div>
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<div class="bvseo-question-answer" data-questionid="4353801">
<h2 class="bvseo-question">
A moulded plastic part broke off of my espresso machine and I am no longer able to use the frother. Is it possible to replace separate parts?
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<div class="bvseo-author">Asked by: Joyce H Mc</div>
<div class="bvseo-answer" data-answerid="3191622">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the espresso maker where the milk reservoir broke off. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your espresso maker and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Mr. Coffee&reg; One-Touch CoffeeHouse Espresso and Cappuccino Machine has a 1-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-10-16</div>
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<div class="bvseo-question-answer" data-questionid="4352474">
<h2 class="bvseo-question">
Can use capsule in this machine?
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<div class="bvseo-author">Asked by: Cindy822</div>
<div class="bvseo-answer" data-answerid="3190478">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if you can use a capsule for this espresso maker. Please be advised that this espresso maker is not compatible with capsules. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-10-12</div>
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