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<div class="bvseo-question-answer" data-questionid="4552185">
<h2 class="bvseo-question">
My pot shattered! I need to know where I can get a replacement
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<div class="bvseo-author">Asked by: Hart29</div>
<div class="bvseo-answer" data-answerid="3309726">
Hello! We appreciate your reaching out to Mr. Coffee. Our replacements are sold in these retailers: https://www.mrcoffee.com/e-replacement-parts.html You should ask them for availability since that is information we do not have. If you have any more questions, please reach out to us via https://www.mrcoffee.com/support/contact-us , call us at 1-800-672-6333 or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-08</div>
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<div class="bvseo-question-answer" data-questionid="4546911">
<h2 class="bvseo-question">
Where canI purchase the advanced water filtration cartridges?
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<div class="bvseo-author">Asked by: Hobnob120</div>
<div class="bvseo-answer" data-answerid="3306652">
Hello. Thank you for reaching out to us. Kindly reach out to our retailer Amazon directly. If you have any more questions, please do not hesitate to reach out to us directly. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee&reg; Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-26</div>
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<div class="bvseo-question-answer" data-questionid="4540705">
<h2 class="bvseo-question">
I need to order a replacement pot for my 12-cup coffee maker. How do I do that?
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<div class="bvseo-author">Asked by: thompsok</div>
<div class="bvseo-answer" data-answerid="3302594">
Hello! Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. To find any of our replacement parts, you can search for them on the places listed here: https://www.mrcoffee.com/e-replacement-parts.html just let them know the name or model number of your product. Thank you and have a good day! Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-12</div>
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<div class="bvseo-question-answer" data-questionid="4529657">
<h2 class="bvseo-question">
I have Model BVMC-EM100. No one seems to have the replacement carafe. One suggestion said it was part 210489, also not found in search. Is this pot still made? The coffee pot works fine but the carafe is cracked.
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<div class="bvseo-author">Asked by: Lesl</div>
<div class="bvseo-answer" data-answerid="3295763">
Hello from Mr. Coffee! We're glad you reached out. To locate the replacement part you require, please visit one of our trusted retailers listed here: https://www.mrcoffee.com/e-replacement-parts.html Simply provide the model or product name, and they'll assist you. Have an excellent day! Kind regards, Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-03</div>
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<div class="bvseo-question-answer" data-questionid="4504220">
<h2 class="bvseo-question">
can I get a replacement carafe? The glass shattered
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<div class="bvseo-author">Asked by: rose11</div>
<div class="bvseo-answer" data-answerid="3295566">
I have Model BVMC-EM100. No one seems to have the replacement carafe. One suggestion said it was part 210489, also not found in search. None of the suggested retail stores have the replacement carafe with the above model number or part number, searched separately and together. Is this pot still made? The coffee pot works fine but the carafe is cracked.
<div class="bvseo-author">Answered by: Lesl</div>
<div class="bvseo-pubdate">Date published: 2024-08-20</div>
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<div class="bvseo-question-answer" data-questionid="4520714">
<h2 class="bvseo-question">
How to set warmer time from 1hr to 2
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<div class="bvseo-author">Asked by: Ste o4</div>
<div class="bvseo-answer" data-answerid="3290646">
Hi! Thank you for your question. Please reach us at 1-800-672-6333 or through our support page: https://www.mrcoffee.com/support/contact-us. Our customer service team is available from 9am to 5pm Eastern Time, Monday to Friday. We value your satisfaction and are here to help with any concerns. Best wishes!
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-02</div>
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<div class="bvseo-question-answer" data-questionid="4520932">
<h2 class="bvseo-question">
The auto shutoff doesn't work. The manual says it should have this feature. It is the Mr coffee strong brew programmable coffee pot
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<div class="bvseo-author">Asked by: Jennifer h</div>
<div class="bvseo-answer" data-answerid="3290629">
Hi Jennifer, Thank you for reaching out to us at Mr. Coffee. We regret the difficulties you faced and understand the inconvenience caused. Please feel free to reach out to us at 1-800-672-6333 or via https://www.mrcoffee.com/support/contact-us. Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day, Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-06</div>
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<div class="bvseo-question-answer" data-questionid="4517127">
<h2 class="bvseo-question">
Does display light up
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<div class="bvseo-author">Asked by: Bloomer</div>
<div class="bvseo-answer" data-answerid="3288402">
Hello, thank you for your inquiry. Yes, Our 12-Cup Programmable Coffee Maker with Automatic Cleaning Cycle does have a display that lights up. The display typically shows the time, brew settings, and other indicators like the cleaning cycle. Should you have any inquiries, please contact us directly via https://www.mrcoffee.com/support/contact-us, and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-26</div>
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