Mr. Coffee® 12-Cup Programmable Coffeemaker with Strong Brew Selector

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4146659"> <h2 class="bvseo-question"> Does the 12 cup programmable strong brew selector model have a filter? &amp;nbsp;If so, where is it located. If not, can I purchase the water filtration system and use it on this model somehow? &amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Lynne GA</div> <div class="bvseo-answer" data-answerid="3062014"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The Mr. Coffee&amp;reg; carbon-based water filter is sold separately. The part number of the Water filtration disk + frame for this Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker is 2137937. You can purchase Mr. Coffee&amp;reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store.&#13;&#10;&#13;&#10;To use the water filtration system in your Mr. Coffee&amp;reg; Coffeemaker, please follow these steps:&#13;&#10;1. Align the red indicator on the frame to the letter that corresponds with the month that you are using the disk for the first time. This serves to remind you to change the disk every month (approx. 50 brewing cycles). To change the disk, remove the used disk, and insert a new disk into the frame.&#13;&#10;Note: For optimum results, use the water filtration system with a permanent filter.&#13;&#10;2. Rinse the water filter in freshwater before use.&#13;&#10;3. Position the filter on top of the brew basket, and brew according to your particular model&amp;rsquo;s brewing instructions.&#13;&#10;4. When you are done brewing your coffee, rinse the water filter with fresh water. Do not put your water filter in the dishwasher.&#13;&#10;&#13;&#10;We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-17</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4139804"> <h2 class="bvseo-question"> We just purchased this model today. It is such a nice looking coffee maker but we are wondering why the time display isn&amp;rsquo;t lighted? We assumed it would/should be. Is this possibly just a defective unit? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: RuthAnn P</div> <div class="bvseo-answer" data-answerid="3058278"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please note that the clock in this Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker does not light up. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4138162"> <h2 class="bvseo-question"> Just bought your 12 cup programmable coffee maker. Brewed our fist cups this morning and all went well except there are frequent clicks coming from the base of the maker. More than a normal cycling of the burner turning off and on. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jenn and Russ</div> <div class="bvseo-answer" data-answerid="3056752"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker makes frequent clicks coming from the base. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also clean the coffee maker, just follow these simple steps:&#13;&#10;1. Wash the carafe, carafe lid, and brew-basket in a mixture of mild detergent and water. Rinse each thoroughly.&#13;&#10;2. Replace all the parts and close the lid. Then, run a brew cycle by adding only water to the coffeemaker. After adding water, press Brew Now.&#13;&#10;3. When brewing is complete, turn your coffeemaker off. Turn your coffeemaker off by pressing the Brew Now button again.&#13;&#10;4. Discard the water in the carafe and rinse the carafe, carafe lid, and brew basket.&#13;&#10;Note: Carafe and brew basket are top-rack dishwasher safe. The water filtration system is not!&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4137718"> <h2 class="bvseo-question"> Love my 12 cup programmable. 2 months old but the clock gains about 8 minutes a day. Am I doing something wrong? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Andy1949</div> <div class="bvseo-answer" data-answerid="3056631"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker&#39;s digital clock gains about 8 minutes a day. That is certainly not the experience we want you to have. No worries, we are here to help.&#13;&#10;&#13;&#10;If your coffee maker clock is not working properly, kindly follow the troubleshooting steps below:&#13;&#10;- Unplug the unit.&#13;&#10;- Leave it unplugged for at least 30 seconds.&#13;&#10;- Check to see if the clock issue is resolved.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4128202"> <h2 class="bvseo-question"> Why did my Auto Pause stop working on a 1 1/2 yr old coffee maker? I did the vinegar cleaning. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: KayB27</div> <div class="bvseo-answer" data-answerid="3050016"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that the Grab-A-Cup Auto Pause stop working. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, we advise you to try decalcifying your coffee maker. Minerals (calcium/limestone) found in water will leave deposits in your coffee maker and affect its performance. It is recommended that you regularly remove these deposits using vinegar.&#13;&#10;&#13;&#10;Decalcifying your coffee maker : &#13;&#10;1. Remove the advanced water filtration system from the coffee maker.&#13;&#10;2. Prepare 4 cups or 20 fl. oz. / 592ml of undiluted, white household vinegar. Pour the vinegar into the water reservoir.&#13;&#10;3. Place an empty 10-12 cup basket-style paper filter or reusable filter into the filter basket and close the coffee maker&amp;rsquo;s lid.&#13;&#10;4. Place the empty carafe back in the unit, centered on the warming plate.&#13;&#10;5. Press the Clean button.&#13;&#10;6. The coffee maker will run a slow clean cycle and shut off.&#13;&#10;7. Discard the cleaning solution and rinse the carafe thoroughly with clean water.&#13;&#10;8. Fill the water reservoir with 12 cups of clean, fresh water.&#13;&#10;9. Place the empty carafe back on the coffee maker, centered on the warming plate.&#13;&#10;10. Remove and discard the paper filter used during the cleaning cycle. If a reusable filter was used during cleaning, remove it and rinse it thoroughly before replacing it in the filter basket.&#13;&#10;11. Press Brew Now and allow the full brew cycle to complete, rinsing the coffee maker with hot water.&#13;&#10;12. Discard the water and rinse the carafe thoroughly with clean water.&#13;&#10;13. Repeat steps 8 through 12 one more time, to ensure it is fully rinsed.&#13;&#10;Your coffee maker is now clean and ready to brew the next pot of delicious, hot coffee!&#13;&#10;Note: It is recommended that you decalcify your coffee maker every 30 days.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker only has a 1-year limited warranty. We highly suggest that you visit the nearest service center or appliance center in your location to have your unit checked and possibly fixed. If you need further assistance, please contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-10-18</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4128539"> <h2 class="bvseo-question"> Have coffee ready to brew, plugged it in pressed brew now button-it beeped as it does when ready to brew. Seconds later it beeped as if done brewing. It had not brewed . </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pokadot</div> <div class="bvseo-answer" data-answerid="3050013"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your coffee maker is not brewing. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is not brewing, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or because the wall outlet itself is a non-working outlet. For a possible fix, we advise you to try resetting your coffeemaker by completely emptying the water reservoir and leaving the coffee maker unplugged for 5 minutes. You may also check the troubleshooting steps below: &#13;&#10;&#13;&#10;- Plug the unit into a different wall outlet to ensure that the unit is receiving enough power. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker&#39;s performance.&#13;&#10;- Insert the filter basket correctly.&#13;&#10;- Place the decanter correctly.&#13;&#10;- Add the desired amount of coffee.&#13;&#10;- Also, try cleaning the coffee maker with a vinegar solution if it hasn&#39;t been cleaned recently.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly to help you get the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-10-18</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4116188"> <h2 class="bvseo-question"> Hi I was given this coffee maker but an unfortunate accident broke my carafe pls tell me where can I buy another one thank you ?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="3042490"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our products and we are glad to assist you with your inquiry. The part number of the replacement carafe for your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker is 2104489. You can purchase Mr. Coffee&amp;reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. If you need further assistance, please contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-09-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4116131"> <h2 class="bvseo-question"> My brew basket broke for this model and cannot find a replacement anywhere. Looking for direction </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Livbait97</div> <div class="bvseo-answer" data-answerid="3042489"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our products and we are glad to assist you with your inquiry. The brew basket for your Mr. Coffee&amp;reg; 12-Cup Programmable Coffeemaker is part number 189613000000. You can purchase Mr. Coffee&amp;reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store.&#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, BestBuy, Costco, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club, The Home Depot, and ereplacementparts.com. If you need further assistance, please contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-09-29</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/coffee-makers/10-cup-coffee-makers/mr.-coffee-12-cup-programmable-coffeemaker-with-strong-brew-selector/SAP_2124440.html?bvrrp=Main_Site-en_US/questions/product/2/SP_339029.htm">Mr. Coffee 12-Cup Programmable Coffee Maker - Black/Stainless Steel Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2022, m_11, d_24, h_21CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_73</li> <li data-bvseo="cf">loc_en_US, sid_SP_339029, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>