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<div class="bvseo-question-answer" data-questionid="4203675">
<h2 class="bvseo-question">
Cup broke where can I purchase to replace&nbsp;
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<div class="bvseo-author">Asked by: Kass2026</div>
<div class="bvseo-answer" data-answerid="3101166">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. The part number of the replacement carafe for the Mr. Coffee&reg; 12-Cup Programmable Coffeemaker is 2104489. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-01</div>
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<div class="bvseo-question-answer" data-questionid="4201412">
<h2 class="bvseo-question">
Can I use a metal carafe on my coffeemaker
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<div class="bvseo-author">Asked by: Mom of 5</div>
<div class="bvseo-answer" data-answerid="3100071">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate your interest with our product. We understand that you are inquiring if you can a thermal carafe for Mr. Coffee&reg; 12-Cup Programmable Coffeemaker. We're happy to assist you. Please be advised that this coffee maker only use glass carafe. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-30</div>
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<div class="bvseo-question-answer" data-questionid="4200098">
<h2 class="bvseo-question">
What does error code Ec1 mean and how do I reset it?
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<div class="bvseo-author">Asked by: Jedi</div>
<div class="bvseo-answer" data-answerid="3098769">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that you are having an &quot;EC1&quot; error on your coffee maker.This is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is displaying some error codes on its display, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in. To remedy this issue, try unplugging the coffee brewer and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the coffee maker's performance. Your Mr. Coffee&reg; 12-Cup Programmable Coffeemaker with Strong Brew Selector has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below in order to help you get to the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-26</div>
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<div class="bvseo-question-answer" data-questionid="4199546">
<h2 class="bvseo-question">
Is there a list of what all the Error Codes mean? For example, Ec1 through Ec6. I do see where you say Error Code 6 means the machine isn&rsquo;t getting enough power but what do the other error codes mean?
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<div class="bvseo-author">Asked by: LeaK42</div>
<div class="bvseo-answer" data-answerid="3098630">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to answer your inquiry. If your coffee maker is displaying some error codes on its display, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in. To remedy this issue, try unplugging the coffee brewer and letting it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. For warranty claims, take note that your Mr. Coffee&reg; 12-Cup Programmable Coffeemaker has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-26</div>
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<div class="bvseo-question-answer" data-questionid="4198541">
<h2 class="bvseo-question">
Just purchased a 12 cup programmable coffee maker. Disappointed! Coffee is lukewarm, so I started a new pot and the high temperature I got was 178*, everting I saw was the temperature should be between 195*-205*&nbsp;I call and it was closed 3:15 pm no help&nbsp;
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<div class="bvseo-author">Asked by: Kenings</div>
<div class="bvseo-answer" data-answerid="3098000">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the coffee maker not brewing hot enough. We will be glad to check our resources to help you further. We will check our options about the coffee maker to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4198477">
<h2 class="bvseo-question">
Does it have a backlight for the clock
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<div class="bvseo-author">Asked by: Sarae</div>
<div class="bvseo-answer" data-answerid="3097768">
Thank you for contacting Mr. Coffee&reg;. We appreciate your interest with our product. We understand that you are inquiring if the coffee maker has a LCD backlight. We're happy to help you. Please advised that this coffee maker does not have LCD backlight. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4197965">
<h2 class="bvseo-question">
Does it shut off automatically after 2 hours
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<div class="bvseo-author">Asked by: Rickls</div>
<div class="bvseo-answer" data-answerid="3097216">
Thank you for contacting Mr. Coffee&reg;. We appreciate your interest with our product. We understand that you are inquiring if the coffee maker shuts off automatically after 2 hours. We're happy to help you. The Mr. Coffee&reg; 12-Cup Programmable Coffeemaker with Strong Brew Selector has 4 Hour Shut-Off automatically turns off coffeemaker. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-23</div>
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<div class="bvseo-question-answer" data-questionid="4198034">
<h2 class="bvseo-question">
What does Ec6 code mean?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: KelandPiper</div>
<div class="bvseo-answer" data-answerid="3097203">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that you are having an &quot;Ec6&quot; error on your coffee maker. That is certainly not the experience we want you to have. No worries, we are here to help. If your coffee maker is displaying some error codes on its display, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in. To remedy this issue, try unplugging the coffee brewer and letting it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. Your Mr. Coffee&reg; 12-Cup Programmable Coffeemaker with Strong Brew Selector has a 1-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-23</div>
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