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<div class="bvseo-question-answer" data-questionid="4199106">
<h2 class="bvseo-question">
What am I supposed to do if the glass pot with my 14 cup Mr Coffee maker breaks? &nbsp;I just found out there is no replacement.&nbsp;
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<div class="bvseo-author">Asked by: QTrish</div>
<div class="bvseo-answer" data-answerid="3098201">
Thank you for contacting Mr. Coffee&reg;. We appreciate you bringing this to our attention. We are sorry to hear that you are unable to search for a replacement glass carafe for your coffee maker. Currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. For warranty claims, take note that your Mr. Coffee&reg; 14-Cup Programmable Coffee Maker has a 1-year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly or fill in the &quot;Contact us&quot; link provided below so we can gather more information from you. Hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-25</div>
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<div class="bvseo-question-answer" data-questionid="4197757">
<h2 class="bvseo-question">
For the very first time using a water filtration cartridge is it suppose to be soak in cold for 5 min and rinsed for 1 min then put in the hatch?
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<div class="bvseo-author">Asked by: Bosco2011</div>
<div class="bvseo-answer" data-answerid="3097940">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about the coffee maker water cartridge. We will be glad to check four resources to help you. The improved 2-step advanced water filtration system reduces impurities like chlorine and calcium to make coffee taste better. - Soak the advanced water filtration cartridge in cold water for 5 minutes - Rinse the soaked cartridge for about 1 minute. It is also indicated in the user manual. If you have more inquiries, you can contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4194606">
<h2 class="bvseo-question">
I need a new glass pot
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<div class="bvseo-author">Asked by: Julie70</div>
<div class="bvseo-answer" data-answerid="3095040">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Currently, this unit's replacement glass pot is not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your Mr. Coffee&reg; 14-Cup Programmable Coffee Maker has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4193562">
<h2 class="bvseo-question">
After finishing a brewing cycle, the coffee maker beeps 3 times. Is there a way to mute it?
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<div class="bvseo-author">Asked by: Cha5e</div>
<div class="bvseo-answer" data-answerid="3094417">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry about the coffee maker. We will be glad to check our resources about it. The coffee maker beeps sound after brewing is built in and no other way to lower the sound or mute it. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4192181">
<h2 class="bvseo-question">
hi i have a mr. coffee 14 cup programmable coffee maker, there is no hatch at the bottom of the coffee maker so i don't know how to soaked the water filter cartridge because i don't know where it is at though ok.
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<div class="bvseo-author">Asked by: ErockTinkerbell</div>
<div class="bvseo-answer" data-answerid="3094253">
Thank you for reaching out to Mr. Coffee&reg;. We appreciate the opportunity to respond to your inquiry about the coffee maker. We will be glad to check for resources to see how we can help you further. The bottom hatch is located at the water filter system to place the cartridge and you can just place it in the water reservoir of the coffee maker. You may also refer back to the unit manual as reference. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4189191">
<h2 class="bvseo-question">
I bought this machine and there was no water filter attachment included like it says on the product info page. Also the reusable filter is not perforated on the bottom like the old ones used to be so extraction is terrible.
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<div class="bvseo-author">Asked by: Zorg</div>
<div class="bvseo-answer" data-answerid="3092041">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your coffee machine did not come with a water filter attachment. That is certainly not the experience we want you to have. Take note that your Mr. Coffee&reg; 14-Cup Programmable Coffee Maker has a 1-year limited warranty and we would love to provide you with the part that you need. For us to do that, we'd like to kindly request that you contact us directly so we can gather more information from you. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-10</div>
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<div class="bvseo-question-answer" data-questionid="4188933">
<h2 class="bvseo-question">
Where do you buy water filtration cartridges?
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<div class="bvseo-author">Asked by: SuperSue</div>
<div class="bvseo-answer" data-answerid="3091626">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Water filtration cartridges can be purchased at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-09</div>
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<div class="bvseo-question-answer" data-questionid="4184943">
<h2 class="bvseo-question">
Where can I find a replacement pot for this model? (BVMC-PC14BL1DK)
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<div class="bvseo-author">Asked by: richflanj</div>
<div class="bvseo-answer" data-answerid="3089036">
Thank you for contacting Mr. Coffee&reg;. We understand that your inquiring where you can purchase the glass carafe for your Mr. Coffee&reg; 14-Cup Programmable Coffee Maker. Currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. For warranty claims, take note that your coffee maker has a 1-year limited warranty. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact us&quot; link provided below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-03</div>
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