Mr. Coffee® Simple Brew 12-Cup Switch Coffee Maker

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4550229"> <h2 class="bvseo-question"> My coffee won&#39;t empty into the carafe, it stays in the basket. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kathy Sp</div> <div class="bvseo-answer" data-answerid="3308333"> Hello Kathy! &#10;Thank you for reaching out. We&#39;re sorry to hear you&#39;re experiencing issues with your Mr. Coffee Simple Brew 12-Cup Switch Coffee Maker. If the coffee is not emptying into the carafe and stays in the basket, here are a few troubleshooting steps you can try:&#10;&#10;1- Check the Brew Basket Placement: Ensure the brew basket is seated properly and not misaligned.&#10;2- Ensure the Carafe is Positioned Correctly: The carafe must be fully in place for the brewing cycle to complete.&#10;Clean the Coffee Maker: Sometimes, clogs or build-up can occur. &#10;3- Remove the brew basket and clean all parts, including the spout, to ensure there are no blockages.&#10;4- Water Level: Double-check that you are using the correct amount of water for the brew cycle.&#10;If the issue persists after trying these steps, the coffee maker may require service or replacement. Please feel free to reach out for further assistance or warranty information.&#10;&#10;We apologize for the inconvenience and look forward to resolving this for you!&#10;Have a nice day! &#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-10-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4537638"> <h2 class="bvseo-question"> How long will the coffee stay hot in the pot after brewing? Does the on/off switch also control the warming plate? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jmazz</div> <div class="bvseo-answer" data-answerid="3301485"> Hi! Thank you for your question.&#10;Mr. Coffee&amp;reg; Simple Brew 12-Cup Switch Coffee Maker will keep your coffee warm for 2 hours. Once the brewing is complete, turn off the coffee maker. The warming plate will still keep you coffee hot for two hours. &#10;In case of any additional questions, please reach out to us directly via Contact Us form on our website.&#10;Have a lovely day! <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4535217"> <h2 class="bvseo-question"> Have a new Mr Coffee pot that will continually run no matter the settings! Have to unplug it! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: TedOKLA</div> <div class="bvseo-answer" data-answerid="3299445"> Hello. Thank you for reaching out, and we&#39;re sorry to hear about the issue with your Mr. Coffee&amp;reg; Simple Brew 12-Cup Switch Coffee Maker. A coffee maker that continually runs can be frustrating. Please unplug the machine for safety, and reach out to us directly via our Mr. Coffee &amp;quot;Contact Us&amp;quot; website at https://www.mrcoffee.com/support/contact-us for further assistance. We&amp;rsquo;d like to help troubleshoot the problem or discuss replacement options if needed.&#10;&#10;Thank you,&#10;Mr. Coffee Consumer Cafe <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-09-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4529682"> <h2 class="bvseo-question"> How does the auto pause work? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: KATB357</div> <div class="bvseo-answer" data-answerid="3296180"> Hello! &#10;Thank you for reaching out to us. &#10;The auto pause feature on the Mr. Coffee&amp;reg; Simple Brew 12-Cup Switch Coffee Maker allows you to briefly stop the brewing process so you can pour a cup of coffee before the entire pot is finished. Simply remove the carafe during brewing, and the flow will pause automatically. Once you place the carafe back on the warming plate, the brewing will resume.&#10;If you require our assistance, please contact us via our official website and we will be happy to assist further.&#10;Thank you!&#10;Mr. Coffee Consumer Care. <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-08-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4519514"> <h2 class="bvseo-question"> Believe this is what I have. One button model. Not 2 weeks old and the brew basket literally fell apart. Horrible. The machine does NOT have a model number that matches anything for a replacement. Does anyone know what it is? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: NoMoreMrCoffeeGuy</div> <div class="bvseo-answer" data-answerid="3290674"> Hello!&#10;&#10;We sincerely apologize for this situation!&#10;&#10;For further assistance with this unit, we kindly ask you to reach out to us directly via our official &amp;quot;Contact Us&amp;quot; website, with the pictures of the unit.&#10;&#10;We will be more than happy to help!&#10;&#10;Thank you!&#10;&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-08-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4510535"> <h2 class="bvseo-question"> Can this keep coffee warm for 8 hours straight </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JustiNtime</div> <div class="bvseo-answer" data-answerid="3285091"> Hi! Thank you for your question.&#10;Mr. Coffee&amp;reg; Simple Brew 12-Cup Switch Coffee Maker will keep your coffee warm for 2 hours. Once the brewing is complete, turn off the coffee maker. The warming plate will still keep you coffee hot for two hours. Also, we don&#39;t recommend leaving it on to prevent overheating.&#10;In case of any additional questions, please reach out to us directly via Contact Us form on our website.&#10;Have a lovely day! <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-07-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4504745"> <h2 class="bvseo-question"> see comment above&amp;mdash; fire sparks from outlet whenplugged in and turned off randomly, maintainace people here say it&amp;rsquo;s the coffee maker, outletwas tested and ok, help. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Lois Lauro</div> <div class="bvseo-answer" data-answerid="3282066"> Hello Loise! &#10;Thank you for bringing this to our attention. We&#39;re sorry for any confusion or inconvenience caused. We&#39;ll pass your comments on to our product team. &#10;If you require our assistance, please contact us via https://www.mrcoffee.com/support/contact-us and we will be happy to assist further.&#10;Thank you!&#10;Mr. Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-07-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4506014"> <h2 class="bvseo-question"> Best coffee machine I have ever owned by far!!!! After 24 years I&amp;rsquo;m looking to replace it with the same machine&amp;hellip; she is tired😂 </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Momaduke</div> <div class="bvseo-answer" data-answerid="3281709"> Hello, Thank you so much for your wonderful feedback! We are thrilled to hear that our coffee machine has served you so well for 24 years. It is amazing to know it&amp;rsquo;s been a reliable part of your daily routine. We appreciate your loyalty and are delighted that you are looking to replace it with the same model. &#10;&#10;If you have any questions or need assistance, please contact us directly via https://www.mrcoffee.com/support/contact-us, and we will be happy to assist you.&#10;&#10;Here&#39;s to many more years of great coffee!&#10;&#10;Thank you, and have a good day!&#10;Mr.Coffee Consumer Care <div class="bvseo-author">Answered by: Mr Coffee Team</div> <div class="bvseo-pubdate">Date published: 2024-07-05</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/coffee-makers/10-cup-coffee-makers/mr.-coffee-simple-brew-12-cup-switch-coffee-maker/SP_339537.html?bvrrp=Main_Site-en_US/questions/product/2/SP_339537.htm">Mr. Coffee&reg; Simple Brew 12-Cup Switch Coffee Maker Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2024, m_10, d_12, h_7CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_102</li> <li data-bvseo="cf">loc_en_US, sid_SP_339537, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>