Mr. Coffee One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker, Grey

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4328768"> <h2 class="bvseo-question"> The forming is not working </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: lin259</div> <div class="bvseo-answer" data-answerid="3176814"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear about your experience with the espresso maker that is not working properly. We will be more than happy to assist you.&#13;&#10;&#13;&#10;We will check our resources about the unit to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-08-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4311334"> <h2 class="bvseo-question"> I&amp;rsquo;m missing the plastic straw for inside the frothing milk holder. Where can purchase to replace it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Erin Alisa</div> <div class="bvseo-answer" data-answerid="3165690"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. We would love to provide you with the part that you need for your espresso maker. For us to do that, we&#39;d kindly request that you contact us directly so we can gather more information from you. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-07-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4311319"> <h2 class="bvseo-question"> First time using the machine. Water is full, milk container about half way full. Coffee is not too fine and not over packed. When trying to make any time of drink I just hear the pump really loud and nothing comes out. How do I fix this? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Linaaa</div> <div class="bvseo-answer" data-answerid="3165679"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that nothing comes out of your espresso maker. That is certainly not the experience we want you to have. No worries, we are here to help. If the espresso will not come out of the unit anymore, try the following steps:&#13;&#10;&#13;&#10;Make sure the water reservoir is full.&#13;&#10;Make sure that the water reservoir is properly fitted into position.&#13;&#10;Make sure the grounds are not over-packed in the filter.&#13;&#10;Make sure the filter holder fits properly into the holding ring.&#13;&#10;Clean the filter basket and the brew head.&#13;&#10;De-lime (clean) the appliance.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; One-Touch CoffeeHouse Espresso and Cappuccino Machine has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-07-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4305277"> <h2 class="bvseo-question"> Where can I get an o ring for 5 cup </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Markdr</div> <div class="bvseo-answer" data-answerid="3162731"> Thank you for contacting Mr. Coffee&amp;reg;. We appreciate you bringing this to our attention. We understand that you are inquiring where you can purchase the o-ring for your 5-cup coffee maker. Currently, this unit&#39;s replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers&#39; feedback and concerns are shared to the concerned department. For warranty claims, take note that your coffee maker has a 1-year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below so we can gather more information from you. Hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-07-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4304672"> <h2 class="bvseo-question"> do your machines have 15 bars </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ronald3203</div> <div class="bvseo-answer" data-answerid="3162357"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our products and we are glad to answer your inquiry if our espresso machines have 15 bars. Please be advised that the Mr. Coffee One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker model BVMC-ECM-PMPAT-GR has a 19-bar Italian pump for optimal flavor extraction, and the Mr. Coffee&amp;reg; Caf&amp;eacute; Barista model BVMC-ECMP1000-RB has 15-bar pump system. Hope this would help. Have a great day! <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-07-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4299942"> <h2 class="bvseo-question"> The machine does not make foam and it makes an excessive amount of steam coming out of filter.&#10;Can you please help me to fix the issue? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Gazelle</div> <div class="bvseo-answer" data-answerid="3159053"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that your machine does not make foam. That is certainly not the experience we want you to have. No worries, we are here to help. An espresso maker may not produce steam for frothing milk for the following reasons:&#13;&#10;1. Frothing tube isn&#39;t clean, wipe it with a damp cloth immediately after each use so the milk does not dry and clog the frothing tube.&#13;&#10;2. Frothing tube is clogged. Remove the black frothing aid from the frothing tube. Clean the frothing tube by filling a frothing pitcher halfway with water and run the steaming feature for twenty seconds. Insert a toothpick or paper clip into the hold of the frothing tube to clear any clogs. Fill the pitcher with clean water and froth for an additional 30 seconds. &#13;&#10;3. Not enough water in the reservoir to produce steam when frothing&#13;&#10;&#13;&#10;If the frothing tube is producing steam, but the milk is not frothing, try the following:&#13;&#10;1. Always use fresh, cold milk, 1% or skim milk is best.&#13;&#10;2. Use a stainless steel frothing pitcher. Try using a frothing pitcher and make sure the pitcher is cool before using it.&#13;&#10;3. Move the frothing pitcher slightly up and down while frothing.&#13;&#10;&#13;&#10;Your Mr. Coffee&amp;reg; One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d kindly request that you contact us directly so we can determine the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-07-11</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4292996"> <h2 class="bvseo-question"> Have a Mr. Coffee One touch Coffeehouse filled the reservoirs, plugged it in and turned it on. lights come one, heats up, &amp;amp; pump works, but very little water comes out. The little water that comes out might have a blue tint. What should I do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: skrups</div> <div class="bvseo-answer" data-answerid="3155308"> Thank you for reaching out to Mr. Coffee&amp;reg;. We are sorry to hear that there&#39;s a little water comes out from your espresso maker even the pump works. That is certainly not the experience we want you to have. No worries, we are here to help. Please try the troubleshooting steps below.&#13;&#10;&#13;&#10;- Check to make sure that the red plug found at the bottom of the water reservoir is removed. Follow sticker to where plug is located.&#13;&#10;- Ensure that the unit has been primed prior to first use. Please review the instruction manual.&#13;&#10;- Ensure the unit is plugged into a working electrical outlet.&#13;&#10;- Check to ensure there is water in the water reservoir.&#13;&#10;- Remove the porta-filter and thoroughly clean the filter to ensure that it is not blocked.&#13;&#10;- Too much coffee in the filter. Fill filter with less coffee.&#13;&#10;- Coffee grind is too fine. Grind medium ground coffee.&#13;&#10;- Coffee has been tamped/ compressed too much. Refill filter basket with coffee and TAMP GENTLY.&#13;&#10;&#13;&#10;Your Mr. Coffee One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below to help you get to the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.mrcoffee.com/support/contact-us <div class="bvseo-author">Answered by: MrCoffee consumercare</div> <div class="bvseo-pubdate">Date published: 2023-06-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4272513"> <h2 class="bvseo-question"> Are there aftermarket accessories for this model </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Retiredcoastie</div> <div class="bvseo-answer" data-answerid="3143219"> Thank you for reaching out to Mr. Coffee&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Yes, there are accessories/replacement parts available for this model. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-06-12</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.mrcoffee.com/espresso-machines/semi-automatic/bvmc-ecm-pmpat/SP_2529155.html?bvrrp=Main_Site-en_US/questions/product/2/SP_2529155.htm">Mr. Coffee&reg; One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker, Grey Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_9, d_28, h_3CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_36</li> <li data-bvseo="cf">loc_en_US, sid_SP_2529155, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_mrcoffee-jcs</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>