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<div class="bvseo-question-answer" data-questionid="4552122">
<h2 class="bvseo-question">
How to clean? My milk frother isn&rsquo;t function as well as it should.
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<div class="bvseo-author">Asked by: Bob0220</div>
<div class="bvseo-answer" data-answerid="3309688">
Hello Bob. Thank you for your question about cleaning the Mr. Coffee&reg; Prima Latte Luxe. To ensure optimal performance of your milk frother, we recommend following the cleaning instructions outlined in the product manual. You can find the manual at the following link: https://www.mrcoffee.com/instruction-manuals.html. If you have any other questions or need further assistance, feel free to reach out via our Mr. Coffee &quot;Contact Us&rdquo; https://www.mrcoffee.com/support/contact-us website. Thank you, Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-08</div>
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<div class="bvseo-question-answer" data-questionid="4543183">
<h2 class="bvseo-question">
Is the required ESE filter basket included?
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<div class="bvseo-author">Asked by: coffeedrinker23</div>
<div class="bvseo-answer" data-answerid="3304123">
Hello, Thank you for your inquiry. Unfortunately, the Mr. Coffee Prima Latte Luxe does not come with the required ESE filter basket, however, you can use the single-shot portafilter to brew espresso using ESE (Easy Serve Espresso) pods. If you have any more questions, please contact us directly via https://www.mrcoffee.com/support/contact-us, and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-18</div>
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<div class="bvseo-question-answer" data-questionid="4543402">
<h2 class="bvseo-question">
Is the top of the milk frother dishwasher safe?
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<div class="bvseo-author">Asked by: Samc1993</div>
<div class="bvseo-answer" data-answerid="3303871">
Hello. The top of the Mr. Coffee&reg; Prima Latte Luxe milk frother is not dishwasher safe. We recommend hand washing it to preserve its performance and longevity. If you need further assistance or have any other questions, feel free to reach out via our Mr. Coffee &quot;Contact Us&rdquo; https://www.mrcoffee.com/support/contact-us website and we will be happy to assist you. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Mr. Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-17</div>
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<div class="bvseo-question-answer" data-questionid="4526232">
<h2 class="bvseo-question">
Where can i find replacement straw for frother
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<div class="bvseo-author">Asked by: Cjheil</div>
<div class="bvseo-answer" data-answerid="3293993">
Hello. Thank you for reaching out to us. For Mr. Coffee's replacement parts, including straw for frother, please follow this link:https://www.mrcoffee.com/e-replacement-parts.html, and reach out to our retailers listed. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9 am - 5 pm Eastern Time. Thank you! Mr. Coffee&reg; Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-14</div>
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<div class="bvseo-question-answer" data-questionid="4522837">
<h2 class="bvseo-question">
Milk brother not working, machine is two weeks old, was working fine any suggestions?
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<div class="bvseo-author">Asked by: Coffee sippers</div>
<div class="bvseo-answer" data-answerid="3292429">
Hello, thank you for reaching out to us. If the milk frother on your Mr. Coffee&reg; Prima Latte Luxe is not working, there are several possible reasons and troubleshooting steps you can take to try to resolve the issue: Check the Power Connection: Verify that the power outlet is functioning properly by testing it with another appliance. Inspect the Frothing Attachment: Make sure that the frothing attachment is properly connected and securely in place. Check for any visible blockages or clogs in the frothing nozzle or steam wand. Clean the Frother: Regularly clean the frothing wand and nozzle to prevent milk residue buildup, which can block steam flow. Use a pin or small brush to clean any milk residue from the nozzle. Check the Milk Temperature: Ensure the milk is cold and fresh, as warmer milk may not froth properly. Avoid using milk that has been left out for too long or milk with added thickeners, which may affect frothing. Verify Water and Steam Levels: Check the water reservoir to ensure it has enough water for steaming. Ensure that the machine has reached the correct temperature for steaming. Test the Steam Function: Check if the steam wand emits steam without milk. If no steam is produced, there may be an issue with the heating element or steam generation. If this does not solve the issue, please contact us directly via https://www.mrcoffee.com/support/contact-us, and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-08</div>
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<div class="bvseo-question-answer" data-questionid="4509717">
<h2 class="bvseo-question">
What is the max height of the mug that can be used?
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<div class="bvseo-author">Asked by: Mug height</div>
<div class="bvseo-answer" data-answerid="3283812">
Hello, Thank you for your inquiry. The maximum height of the mug that can be used with our Prima Latte Luxe machine is approximately 6.9 inches making it convenient for brewing directly into travel mugs for on-the-go use. Should you have any inquiries, please contact us directly via https://www.mrcoffee.com/support/contact-us, and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-11</div>
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<div class="bvseo-question-answer" data-questionid="4491086">
<h2 class="bvseo-question">
Please confirm the wattage of the prima latte luxe. Your specs say &quot;500&quot;, which seems too low. Web searches are inconclusive, ranging from 900 to 1250. Thanks.
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<div class="bvseo-author">Asked by: Matt111</div>
<div class="bvseo-answer" data-answerid="3277342">
My Cafe Barista finally died, so I took a chance and purchased the PLL anyway. The label on the bottom says that it is 1050, NOT 500.
<div class="bvseo-author">Answered by: Matt111</div>
<div class="bvseo-pubdate">Date published: 2024-06-19</div>
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<div class="bvseo-question-answer" data-questionid="4495632">
<h2 class="bvseo-question">
Do you have to use pods or can you use ground coffee?
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<div class="bvseo-author">Asked by: Love my latte</div>
<div class="bvseo-answer" data-answerid="3275914">
Hello. Thank you for reaching out to us. You can use ground coffee, however, do not use sugar roasted ground coffee or sugar roasted coffee beans as these will clog the filter and damage the appliance. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee&reg; Consumer Care
<div class="bvseo-author">Answered by: Mr Coffee Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-13</div>
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