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<div class="bvseo-question-answer" data-questionid="4202579">
<h2 class="bvseo-question">
Is the 4 shot filter made of aluminum? Is there any aluminum that will touch my coffee or water?
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<div class="bvseo-author">Asked by: EuniceSu</div>
<div class="bvseo-answer" data-answerid="3100610">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. No, the 4 shot filter is not made of aluminum. All of our portafilters are made from stainless steel. We hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-31</div>
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<div class="bvseo-question-answer" data-questionid="4200694">
<h2 class="bvseo-question">
Is it common for this machine to explode? Sounded like a shot gun luckily no one was standing next to it. Is there a style that would be safer to use?
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<div class="bvseo-author">Asked by: Explosion</div>
<div class="bvseo-answer" data-answerid="3099165">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear that your espresso machine exploded. That is certainly not the experience we want you to have. Take note that your Mr. Coffee&reg; 4-Shot Steam Espresso, Cappuccino, and Latte Maker has a 1-year limited warranty. Please discontinue use and contact us directly so we can determine the best resolution. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-27</div>
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<div class="bvseo-question-answer" data-questionid="4200681">
<h2 class="bvseo-question">
Hello. What's the size of the filter? I need a replacement urgently. And where can I get one? Thanks
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<div class="bvseo-author">Asked by: klypazos92</div>
<div class="bvseo-answer" data-answerid="3098968">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The diameter of the portafilter is 51mm. The part number of the replacement portafilter for your Mr. Coffee&reg; 4-Shot Steam Espresso, Cappuccino, and Latte Maker is 2173314. You can purchase Mr. Coffee&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-27</div>
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<div class="bvseo-question-answer" data-questionid="4199452">
<h2 class="bvseo-question">
Am I able to use after market port-a-filters with this product&nbsp;
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<div class="bvseo-author">Asked by: Taylor479</div>
<div class="bvseo-answer" data-answerid="3098293">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the portafilter for your espresso maker. The portafilter can be purchased at any of our retail partners and prices may vary depending on the retail store. The part number is 2173314 PORTAFILTER - MRC STEAM ESPRESSO ECMX71 Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-25</div>
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<div class="bvseo-question-answer" data-questionid="4197444">
<h2 class="bvseo-question">
I can&rsquo;t get the scoop with the expresso to go under the machine to make the expresso&nbsp;
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<div class="bvseo-author">Asked by: JaneMR</div>
<div class="bvseo-answer" data-answerid="3098232">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. You may insert the portafilter into the machine from the left and turn to the right until the handle is aligned with the lock symbol. If you need further assistance, please contact us directly. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-25</div>
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<div class="bvseo-question-answer" data-questionid="4193541">
<h2 class="bvseo-question">
The plastic gasket in the reservoir cap has a terrible smell that goes into the coffee Can I remove it?
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<div class="bvseo-author">Asked by: KatDan</div>
<div class="bvseo-answer" data-answerid="3097870">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the espresso maker with a gasket that has a bad smell. We will be glad to check our resources to help you further. Your espresso maker has a 1 year warranty. We will check our options about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4198769">
<h2 class="bvseo-question">
I have the BVMC-ECM171 Series. Where can I purchase a new water measuring pitcher?
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<div class="bvseo-author">Asked by: Becca M</div>
<div class="bvseo-answer" data-answerid="3097779">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the water measuring pitcher for your espresso maker. The water measuring pitcher can be purchased at any of our retail partners and prices may vary depending on the retail store. 2173180 - MEASURING CUP PLASTIC-MRC STEAM ESPRESSO Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot, and ereplacementparts.com. You can also contact us using the contact us link below to see if the replacement part is available to ship to your location. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: MrCoffee consumercare</div>
<div class="bvseo-pubdate">Date published: 2023-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4194233">
<h2 class="bvseo-question">
What is the size of the basket that holds the actual coffee grounds to pull a shot of espresso? Is it 51 MM or 53 MM
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<div class="bvseo-author">Asked by: Mamichael</div>
<div class="bvseo-answer" data-answerid="3095573">
Thank you for reaching out to Mr. Coffee&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The diameter of the portafilter is 51 mm. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Mr Coffee Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-18</div>
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